Joe Hudson's Collision Center - Johnson City

Review? Is there a zero stars? If not it would be a ****. They accepted to job of applying stainless door panels. I bought the parts. They charged >$180.00. Panels were glue back and only needed to be applied straight. They kept the truck all day and said they didn’t get it done because they wanted to make sure they got it right. I told them keep it an extra day but make sure the panels were applied straight. The panels are terrible. Crooked and far from level on both sides. I asked the manager if he would be satisfied with this job on his truck and he said he wouldn’t have put the panels on period. I said again do you think your people did a good job with this project. He refused to answer. Now I have to buy new panels and pay someone else to do it right. What I would like is to get the repair I paid for or restitution for parts and invoice.

Very unhappy with the quality of work . Poor work and you told me I'll have to pay to have your mistakes fixed.

Good job .... done as promised.

Done fast

When told you all would have the car clean when I picked it up I figured you meant the outside only, ....what a nice surprise to find the inside clean too! My apologies for not taking all my stuff out before dropping the car off. It made more work for the team.

Great quality service and communications. I just posted a yelp review sharing my positive experience

Thanks again for all your help and assistance!!

Perfect

Thank u for returning the car so clean inside and out

Extremely nice people with constant updates on our vehicles progress. The finished bodywork was exceptional. Very satisfied!

Car looks great!

They handled everything so much better this time. Service was wonderful. I was kept informed and didnt get phone calls saying it would be ready then a day later nothing and then a day later it would be ready. Office staff treated my with respect.

Everyone was super nice and knowledgeable

Good communication on status Good customer/people skills in front office

It was a wonderful experience. Everyone was friendly, and I appreciated the updates through text as well.

Straightforward, helpful,knowledgable, and friendly.

Car looked wonderful. Staff very kind and helpful.

You were great. Thanks for the e-mails that kept us up to date on the process you were making on the repairs. The repairs looks great. And thanks for cleaning the car.

The final bill was $190 more than the estimate

Looks beautiful. Can’t tell it was ever damaged.