CARSTAR Ideal Arvada Auto Body

Did a great job on my truck.

I was completely satisfied with the shop, car is not finished but the shop was awesome

99% satisfied however I wish yall had topped off my fluids like other car shops. My windshield whipper fluid was completely out when I picked it up yesterday.

The team was always friendly and understanding, the work done was top notch

Had to have compound spray removed after I looked over the car. Then noticed someone sprayed amoral all over my windows, so they were greasy with a white film. I cleaned my windows several times and then noticed white paint or something that was splattered underneath my driver side door. I’ve already brought it back to be removed and they proceeded to only do ****/2 of the splatters. I don’t think this place is taking the time to do it right. I will not be recommending this place. I am less than impressed!

While the lack of communication can be chalked up to IT issues, at the end of the day I understand these things happen so no big deal. Here is where things completely go downhill. ****) On pickup, I almost stabbed myself from the leftover glass that apparently and bluntly was overlooked while the cleanup commenced. It was on the seat!! 2) I had mentioned on initial check in that there was a clicking noice, confirmed By Chris at check in and also at check out. I was assured the techs would investigate further however that was never competed and upon pickup, as I officially mentioned, Chris witnessed the exact same notice I originally asked to be investigated. It was not!! The overall experience was sub par with the exception of Chris. He was pleasant and empathetic to my situation and he apologized profusely. I really appreciated that however as you can please try to understand this was not a pleasant experience! Thank you for taking the time to read this and I highly suggest double checking the clean up before releasing vehicles to be customers; especially when glass is involved. Respectfully, Arkady

Everything was awesome! I will definitely recommend to to friends.

Did an awesome job!

Took way too long to get in and complete repair.

My passenger door is scraping and xhippi g off pain t when being g opened.

Everyone is very helpful and friendly and kept me informed of the progress of my repair each step of the way.

Nice and helpful staff. Quick turn around and the workmanship was great!

It was an all around awesome experience!! Thanks so much for all your help

Great experience and 100% satisfaction.

I wished you guys can be my personal macanics

The most beautiful Truck came out like brand new. Always excellent work and excellent service staff. This is the only place to take a car or Truck to be repaired!!!!!!

****. Any auto repair facility that declares a 2004 Subaru windshield is not replaceable (therefore declares total loss of vehicle) because manufacturer states windshield is no longer made, should be removed from doing business. 2. Declaring a 2004 vehicle windshield is not replaceable is a contradiction to the car repair facility being termed a subject matter expert in vehicle repairs. 3. close this business

Thanks for a job well done.

Chris is THE BEST in customer service! Friendly, knowledgeable. This entire process (fixing my bumper and handling my claim) was seamless, painless. You're the best, CarStar, I'm coming back for future repairs!

Repairs were explained in great detail. Everyone is very kind and helpful and I would recommend you to anyone who needs repairs. I am glad Nationwide recommended you to me.