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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 304 reviews 72%
4 star 65 reviews 15%
3 star 6 reviews 1%
2 star 19 reviews 5%
1 star 28 reviews 7%
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(All Vehicle Makes)
Margaret A.
Vehicle Make : NISSAN
5 out of 5
7/27/2019
Thank you for the update text messages and thoroughly going over the repairs.
TUGULDUR S.
Vehicle Make : Toyota
5 out of 5
7/26/2019
Excellent
Joy S.
Vehicle Make : BMW
4 out of 5
7/20/2019
My car looks great! And it took three days less than estimated. ????
Marty S.
Vehicle Make : DODGE
5 out of 5
7/19/2019
Great job great people thankyou very much see you soon
EDWARD D.
Vehicle Make : FORD
5 out of 5
7/15/2019
Very nice staff and especially nice guy at the front desk
Larry C.
Vehicle Make : FORD
5 out of 5
7/2/2019
Completed as promised with almost daily updates. Very satisfied.
John Z.
Vehicle Make : CHEVROLET
2 out of 5
6/27/2019
CarStar did a great job on my truck, the work was excellent. But they gave me one quote on a repair of damage not related to the accident for $1131 and I approved that work. A couple of days after I dropped the truck off, they called and said the back bumper had cracks and needed to be replaced, the new quote was now $1536. I approved that change. I picked up the truck and noticed later that they did not replace the back bumper. When I called them about it they said they found they could repair it. That was not the work I approved.
John W.
Vehicle Make : LEXUS
5 out of 5
6/25/2019
Looks good and fair price on self pay
JOHN B.
Vehicle Make : HONDA
5 out of 5
6/25/2019
Thanks guys .I well let everyone know about the great job
JAMES M.
Vehicle Make : CADILLAC
5 out of 5
6/22/2019
Your team made a very difficult time with an accident turn into a very pleasant experience. Thank you for the service you gave us we appreciate it.
Janice H.
Vehicle Make : KIA
5 out of 5
6/12/2019
I really appreciated the updates!
YOLANDA D.
Vehicle Make : HONDA
5 out of 5
6/8/2019
A job well done let the staff know throughout. Excellent.
Teri S.
Vehicle Make : FORD
5 out of 5
6/4/2019
My car looks fabulous and I am so thankful for the amazing service! I loved getting daily updates and pleasantly surprised when my car was finished two days early! Thank you!
David J.
Vehicle Make : FORD
5 out of 5
5/24/2019
Jennifer Hern and the team are great
STEVEN L.
Vehicle Make : SUBARU
5 out of 5
5/24/2019
The employees are first class! Polite, Professional and they do an outstanding job!!!
Jeffrey L.
Vehicle Make : TOYOTA
5 out of 5
5/18/2019
Good communication, excellent service
Brian W.
Vehicle Make : Chevrolet
4 out of 5
4/24/2019
I don't have any particular thoughts yet, other than thanks. Maybe later.
Frank B.
Vehicle Make : Jeep
5 out of 5
4/24/2019
The Carstar communication with me was excellent. I knew the status of the repairs at every step of the process. Also, the repairs were accomplished in a timely manner.
Bob S.
Vehicle Make : Kia
5 out of 5
4/18/2019
Kyle was great. I appreciated the text messages letting me know the status daily. The whole experience was easy, professional and clean
Barry B.
Vehicle Make : Honda
5 out of 5
4/13/2019
All the people were friendly, professional, and kept us informed about the status of our vehicle. The repair and paint job are great. Thank you for outstanding customer service.

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