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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 304 reviews 72%
4 star 65 reviews 15%
3 star 6 reviews 1%
2 star 19 reviews 5%
1 star 28 reviews 7%
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(All Vehicle Makes)
Mark R.
Vehicle Make : Ford
5 out of 5
1/6/2017
Very well done and professional. Thank you
Julie V.
Vehicle Make : Toyota
5 out of 5
1/5/2017
My car looks great, went above and beyond my expectations. All employees that I had contact, either on the phone or in person, with were considerate and helpful through the whole process.
Tom K.
Vehicle Make : Jeep
5 out of 5
1/3/2017
The customer service was outstanding!
Ali C.
Vehicle Make : Hyundai
5 out of 5
12/30/2016
You stuck to your promised delivery date and it was a job well done. Thank you.
Ritara C.
Vehicle Make : Hyundai
5 out of 5
12/29/2016
Super friendly staff and looks like they did an awesome job on the car!
Lauren H.
Vehicle Make : Toyota
3 out of 5
12/21/2016
The repairs look great, however, I was quite upset that all of my notifications said that my car would be complete on 12/16, but then on 12/13 at 4pm I get a call saying it was finished, when I asked if I could pick it up, the woman on the phone said that carstar must notify insurance when repairs are complete and I could be facing out of pocket fees for an additional day with the rental car. Carstar closed at 5pm that evening-the same time I got off work all the way across town. The woman stayed late for me to pick up my car which I appreciated, but it was a huge inconvenience and I had to cancel plans to pick it up that night. Updates should me more accurate, and they should not be telling you your car is complete only one hour prior to closing.
Pamela E.
Vehicle Make : Toyota
5 out of 5
12/20/2016
The car was done in the estimated time and looks great.
Anne C.
Vehicle Make : Subaru
5 out of 5
12/15/2016
My car is perfect and you completed repairs a week earlier than expected. Thank you.
Peak Stucco.
Vehicle Make : GMC
5 out of 5
12/6/2016
Quick easy service
Dorothea B.
Vehicle Make : Nissan
4 out of 5
11/29/2016
Thanks to all for a fantastic job. My car hasn't been this clean in a long, long time!! Great job, I would recommend you to anyone needing body work. Thanks again, Tia
Raymond B.
Vehicle Make : Land Rover
5 out of 5
11/1/2016
Everyone I dealt with was professional and friendly. They made a stressful situation so much better. everything went smoothly and I felt like my car was in excellent hands!
Roberta T.
Vehicle Make : Chevrolet
5 out of 5
10/21/2016
I'd give every aspect of the experience a 10.
Megan S.
Vehicle Make : Ford
5 out of 5
10/18/2016
Great customer service... friendly staff... clean lobby
Tim J.
Vehicle Make : Dodge
5 out of 5
10/15/2016
My vehicle turned out great. The staff was friendly and knowledgeable.
Single S.
Vehicle Make : Jeep
5 out of 5
10/13/2016
From the time I dropped my car off, to the time I picked it up the process was so easy and my car looks like new. I'm so happy with my repairs carstar did a fabulous job
Jason C.
Vehicle Make : BMW
4 out of 5
9/17/2016
Great service. Friendly and professional. Couldn't be more pleased.
Tommy R.
Vehicle Make : Jeep
5 out of 5
8/17/2016
Wayne and his staff did an awesome job on my Jeep. Would definitely recommend CARSTAR Ideal Arvada to anyone who needs collision repair!
Debbie B.
Vehicle Make : Lexus
5 out of 5
8/10/2016
My car looks great!
Linda N.
Vehicle Make : Kia
5 out of 5
8/4/2016
Updating by text messages was great! We have always received excellent service. Thank you!
Tram C.
Vehicle Make : Lexus
5 out of 5
7/31/2016
excellent services .and I'm very satisfied. I would refer this place to friends and family

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