Service King Ocoee

Lack of communication throughout the process, not meeting delivery date (and not communicating that to us), calling to check on status and not getting any information from the people answering the phones, items called out on insurance estimate not repaired, items that were possibly damaged during accident but not written up were not addressed. When asked to give all "10's" on a survey (which I still haven't received) service rep was told that would not happen because of the problems - he then asked before giving low marks call and give him a chance to make it right. Told him we are standing here right now and giving a chance to make it right, but he offered no solutions. The list goes on...Don't worry about trying to make it right, we won't be bringing the vehicle back there for service, I have no trust or faith that it would be corrected adequately. We will be calling our insurance person for further resolution.

Excellent service. The car looks like new. You guys are real Professionals Tgank you so much!!??????????????

Drivers side mirror mount is black and it should be silver.

Misaligned passenger fender, one windshield washer wasn't even installed and the washers we're not close to being aligned.

Excellent service, will definitely recommend to others. The young lady who greeted and helped me was very courteous and thoughtful. I believe her name was Vanessa.

Excellent service !!!!!

Service King exceeded my expectations from the moment I walked inside and every step of the way till I picked up my car. I am so glad Geico offered them to me. I truly am amazed such service actually exist.

Everyone was very professional and did such an amazing job.

Very efficient and professional for an auto repair facility.

Great customer service and communication skills

Amazing service. Very satisfied

Service King Collision Customer Service in Ocoee was great. From making sure I had alternate transportation lined up and getting me to the car rental agency, to texting me with updates so I could plan to return in time to pick up my repaired vehicle. Thank you for making a collision repair as stress free as possible.

Highly recommend Service King to everyone! Great work to go along qith great customer service. From Robin at front desk always welcoming you in to Mike who helped with the vehicle. I had a great experience with this team and would use them again if I have to!

Very good

Completely impressed with the efficient and timely communication. Not to mention the great service in repairing my truck

Thank you for your Awesome Service’

The Service King staff was very friendly and professional. I enjoyed the open communication with my repair after someone rear-ended my vehicle and had it done through Geico Auto Repair Xpress in just one day. Dylan and Mike were awesome.

Thank you for your service and your courtesy, I am well pleased

Exceeded expectations. Receptionist was able to call insurance for a different rental car when the pre-arranged one did not show up. Incredibly knowledgeable, empathetic, and nice. Rick was also very nice. Went over all details. Car was done earlier than quoted. Team definitely over-delivered on their work and promises.

Timely and looks good! Thanks