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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 309 reviews 84%
4 star 43 reviews 12%
3 star 5 reviews 1%
2 star 3 reviews 1%
1 star 7 reviews 2%
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(All Vehicle Makes)
George E.
Vehicle Make : Subaru
5 out of 5
3/13/2022
Job well done and I appreciate getting my car back a day earlier than expected. Thank You.
Donald O.
Vehicle Make : Dodge
5 out of 5
3/12/2022
We loved how you communicated with us during the entire process. Thank you for being so thorough.
Sharon S.
Vehicle Make : Dodge
5 out of 5
3/5/2022
Thank you for making this experience so stress free. Sharon S
Patricia P.
Vehicle Make : BMW
4 out of 5
2/26/2022
I been involved in a car accident and I had the opportunity to work with Brian, Carlos and Angel from Bay City Shop and I was very impressed how they try to make this process smooth. They always there to answer questions. If I have the opportunity to recommend this shop I will. Insist Carlos and Angel they are the best ????????????????????
Carino D.
Vehicle Make : Toyota
5 out of 5
2/15/2022
I was giving great customer service by Ruben. He made sure to give me any information that I needed. He was also willing to give his time after work so that I was able to be receive my car. I was also impressed by the work done on my car. It looks brand new and I am very satisfied with it.
Alvin M.
Vehicle Make : Toyota
4 out of 5
2/14/2022
Great job. No issues.
Jackie D.
Vehicle Make : Cadillac
5 out of 5
2/13/2022
Very professional and helpful.
Dawn D.
Vehicle Make : Range Rover
5 out of 5
2/5/2022
Professional service.
Jessica A.
Vehicle Make : Toyota
5 out of 5
1/29/2022
Great work and job well on my car, I really appreciate Angel helped,and all pre planned that he suggested to me.
Jose B.
Vehicle Make : Chevrolet
5 out of 5
1/23/2022
Good job and thank you. I would recommend your services to anyone.
Robert M.
Vehicle Make : Honda
4 out of 5
12/18/2021
I felt confident that my car would be repaired just like new. I was not disappointed. Thank you for your awesome workmanship.
Gerald A.
Vehicle Make : Range Rover
5 out of 5
12/15/2021
Great service!!
Charles V.
Vehicle Make : Ford
1 out of 5
12/1/2021
Several delivery dates were not met
Steven B.
Vehicle Make : Hyundai
1 out of 5
10/31/2021
When I picked my car up, battery was totally drained when I had no problem with it prior to the repair. I had to purchase a new battery that same day.
Ranendra D.
Vehicle Make : Toyota
5 out of 5
10/31/2021
Excellant
Ty B.
Vehicle Make : Porsche
5 out of 5
10/29/2021
Your team always does exceptional work. Thank you.
Margaret S.
Vehicle Make : Toyota
5 out of 5
10/21/2021
The time I was there every thing was taken care of right away. Thanks again very much. If I need to come again I will .
Bryan K.
Vehicle Make : Toyota
4 out of 5
10/18/2021
Very informative and helpful getting car back to me on time. The only thing was my front headlight wasn’t working after. I had to have another company fix the light. They said it wasn’t connected correctly
Arthur E.
Vehicle Make : Chevrolet
2 out of 5
10/17/2021
Let me start off with saying that the only reason I took my Tahoe there was because it was recommended by triple a and it was the wrong thing to do if I would of known how mr espinosa was going to treat me. It would of never happened. I'm not going to go into details but I'm thankful that I'm not the man I used to be.
George L.
Vehicle Make : Buick
1 out of 5
10/6/2021
your communication skills are lacking and since I have had the car back there are several small things that I have noticed that you did not do well.

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