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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 309 reviews 84%
4 star 43 reviews 12%
3 star 5 reviews 1%
2 star 3 reviews 1%
1 star 7 reviews 2%
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(All Vehicle Makes)
Irene H.
Vehicle Make : Lexus
4 out of 5
5/16/2024
Great experience there
Eloisa G.
Vehicle Make : Nissan
5 out of 5
5/15/2024
Gracias por ser amables Y el trabajo bueno
Carlos R.
Vehicle Make : Toyota
5 out of 5
5/11/2024
I appreciate the job well done by Giovanni and Isabel helping me get to my doctor appointment while my truck was getting fixed Thanks again
Melvin C.
Vehicle Make : Toyota
3 out of 5
5/11/2024
i have another issue I would like to address please.
Betty B.
Vehicle Make : Chevrolet
5 out of 5
5/5/2024
I have used Bay Cities several times and they always do a great job
Yvonne T.
Vehicle Make : Jeep
5 out of 5
5/3/2024
Very helpful staff, took care of everything that happened to my poor jeep. Thank you guys !
Patricia H.
Vehicle Make : Honda
5 out of 5
4/26/2024
I was very happy with the outcome of the repairs to my car. Ruben and other staff her friendly and helpful and kept me posted throughout the process, even helping to arrange my rental car. I will certainly recommend Bay Cities Auto Body to my family and friends.
Janice F.
Vehicle Make : Toyota
5 out of 5
4/24/2024
very easy and good job
David M.
Vehicle Make : Chevrolet
4 out of 5
4/14/2024
Work done as promised
David R.
Vehicle Make : Volkswagen
4 out of 5
4/12/2024
Great job done. Car was ready when told
Michael L.
Vehicle Make : Ford
4 out of 5
4/10/2024
Have not used you in some time. Good to come back and service was outstanding like when I referred all of my clients to you when I practiced law. Will be coming in for work on rear end damage when my car was stolen. Highly recommend you.
Paul O.
Vehicle Make : Toyota
5 out of 5
4/8/2024
Very professional. Communicative. Always keeping me up to date on the status of the repair. Would recommend and would use again in the future if need be.
Mindy G.
Vehicle Make : Honda
5 out of 5
4/8/2024
Bay Cities Auto Body conducted their business in a way that made me feel confident that I could trust them to provide an excellent result. They gave me a thorough explanation of the assessment, the cost of tackling the repair, and the timeline I could expect for the work to be completed. I received updates throughout, and I was completely satisfied with the repair.
Markeis W.
Vehicle Make : Hyundai
5 out of 5
3/29/2024
Loved the communication.
Mario V.
Vehicle Make : Ford
4 out of 5
3/26/2024
Amazing customer service, kept me well informed throughout the whole process. My car looks just as when I had first bought it so amazing job they did fixing it. Just went above and beyond overall 10/10.
Julie S.
Vehicle Make : Porsche
5 out of 5
3/16/2024
Thank you
Karen L.
Vehicle Make : Hyundai
4 out of 5
3/16/2024
Very helpful, from our first call to pickup! Ruben kept me updated throughout the repair. Couldn’t be more satisfied.
Robin H.
Vehicle Make : Toyota
5 out of 5
3/15/2024
Great experience with everyone involved. Thanks
Corrina M.
Vehicle Make : Honda
4 out of 5
3/12/2024
Despite the fact that my car had been damaged (thank God I wasn't hurt) the experience was great! From beginning to end everyone was kind and helpful???? Thank you all
Rosendo M.
Vehicle Make : Toyota
5 out of 5
3/4/2024
It was berry Profesional experience buidifol job well finished I'm berry happy thankyou.

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