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Body Shop Review Summary

5 star 138 reviews 73%
4 star 20 reviews 11%
3 star 2 reviews 1%
2 star 8 reviews 4%
1 star 21 reviews 11%
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(All Vehicle Makes)
Patrick Alan.
Vehicle Make : Lexus
1 out of 5
5/6/2023
I don’t have time to go through the details, it was not an ideal situation for me, the insurance or Marina Body, in the end we came to an agreement. What was irritating was when I got the car back, the inner trunk trim pieces where not put back together properly, also a couple of lower covers around the rear wheels where not snapped back into place
Lindsey S.
Vehicle Make : Volkswagen
1 out of 5
5/4/2023
Coolant is leaking. This was never a problem before the repairs.
Juan Carlos.
Vehicle Make : Toyota
5 out of 5
3/31/2023
Very good job!!
Alan A.
Vehicle Make : Honda
2 out of 5
2/27/2023
Poor customer service. Bad communication with client. And sub par work.
Jeffrey S.
Vehicle Make : Honda
5 out of 5
2/12/2023
Great service and coordination with the responsible party's insurance company, rental car logistics and timely repair.
Willie G.
Vehicle Make : Hyundai
4 out of 5
1/23/2023
I believe I submitted a response previously. I am completely satisfied with my vehicle. Marlene and Ivana were wonderful as were the mechanics.
Kimberly W.
Vehicle Make : Lexus
5 out of 5
1/22/2023
Everyone was very nice and kept me posted on the progress.
Nicole B.
Vehicle Make : Toyota
4 out of 5
1/9/2023
????
Caryl P.
Vehicle Make : Fiat
2 out of 5
11/20/2022
i wrote a long thing and your system wouldnt take it
Joshua L.
Vehicle Make : Toyota
5 out of 5
11/2/2022
Looks good!!
Eileen S.
Vehicle Make : Hyundai
4 out of 5
10/23/2022
In spite of the 7 weeks it took to repair my vehicle (which could have been due to supply chain issues in obtaining parts), I was absolutely delighted to see that once my 2010 SUV was returned to me, my thought was that it never looked better. They even cleaned the car thoroughly inside and out. I was also impressed with the professionalism and friendliness of the front office staff in the Marina del Rey office. I would definitely recommend Marina Auto Body to friends and family.
La Taunya.
Vehicle Make : BMW
5 out of 5
10/16/2022
Hello, service was excellent! Marlene was very professional, courteous and informative. She kept me updated on the status of my car and was able to answer all of my questions and concerns.
Joseph P.
Vehicle Make : Volkswagen
1 out of 5
9/19/2022
still waiting for the headlight which has taken an eternity
Kenneth S.
Vehicle Make : Toyota
5 out of 5
9/19/2022
Matt and Juan were both very helpful and kept us in the loop of what was going on with the repair of our vehicle.
Lucille C.
Vehicle Make : Subaru
5 out of 5
9/18/2022
small repair was handled quickly and efficiently. staff is friendly and helpful. would recommend to anyone needing repair work.
Allysa G.
Vehicle Make : Mazda
4 out of 5
9/8/2022
Went went to Inglewood location. Marlyn and Norm were amazing! Car looks like nothing happened and new! Was first accident so I didn’t know what to expect with what the repair would like but looks just I as bought it. No complaints and would highly recommend! Also they cleaned my car inside/out before they returned it! Another plus!
Lauren T.
Vehicle Make : Toyota
5 out of 5
8/13/2022
I am 200% happy with the service of MAB LAX and on the results of my car repair, and I am truly grateful for Norm Larson and his team Marlene and Juan and the ones I had not had direct contact with at the shop. They are each awesome people and I couldn’t recommend a better place. Thank you for making my car like new! Thanks so much especially to Norman! Lauren T
Sherri B.
Vehicle Make : Toyota
5 out of 5
7/10/2022
They were great in keeping me updated of the status. And the work that was done is impeccable. I have used Marina Auto Body before and when this accident occurred, it was my preferred auto body shop through AAA
Fernie A.
Vehicle Make : BMW
5 out of 5
6/27/2022
Honest, friendly, and service
Eric S.
Vehicle Make : Toyota
5 out of 5
6/25/2022
All good thank you!

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