Service King Oak Park

Service King did an excellent job in repairing my car. They kept me updated daily about the status of my vehicle. The customer service was great as well. Mark and Alexis are great at their job.

From the reception to estimate the process was efficient and friendly. Everyone guided me through the process and accommodated changes seamlessly. I would highly recommend Service King!

Excellent service from the atmosphere, customer service and repair itself. I would highly recommend.

I was kept well informed about the status and progress of repairs.

Excellent staff and service. The quality of the work is outstanding and very professional staff.

Everything turned out great!

Andrew was awesome ... great communication from all

Was great very professional

The car was ready before date stated. It loiks good. Like the warrenty.

I asked for an estimate on pre accident damaged I had on the car . I was given the estimates via email but never followd up on . I decided not to do the repairs but was never contacted re that request.

Never having to deal with body repair before, I was expecting a hassle. But I was very happily pleased with the smooth seamless process, no hassle whatsoever. I appreciated the staff, the updates, the ease of getting a rental car and getting a sparkling clean repaired car. Thanks.

I appreciate your team doing a great job! The text updates are very useful. Thank you!!!

Service king has great customer service, staff is very friendly.The minute I walked in I was greeted by a young lady by the name of Amie also service advisor Mark is very knowledgeable, he guided me thru the process & told me that my car would be ready in a few days and didn't fail. I also want to thank the Manager Alexis For his help. This shop has great employees and I would definitely refer to my family and freinds.

This was my first time using Setvice King.They are professional, very skilled and kind.I will recommend and use them from now on. Thanks to Andrew and the entire team. You guys are awesome!

This has nothing to do with the quality of the work, which looks good or the courtesy of the employees, who were polite. I used Service King because State Farm said they were a partner and I live a few blocks away. From the time I called to schedule bringing the car in to when I got it back was almost a month. It took almost 2 weeks to get an appointment to bring the car in, and then two weeks for the repair. I've had work done in the past in a week at other places from start to finish. When i got a text saying it was going to take 2 weeks (no call or explanation) I called and was told it wouldnt take that long, but then I continued to get texts with the same date. When i called to find out what was going on, no one came to the phone to talk to me about why it was taking so long, I was just informed it would be ready on the date I was originally texted. I was paying for a rental every day the car was in the shop and it ended up costing me about twice as much as I expected. I definitely would not go back due to the excessive wait and the lack of communication.

Everything was great with one exception. The repair looks perfect. Completed 2 day’s prior to the officially promises date. And the care was returned cleaner the. It’s been in weeks!all great. My only complaint, albeit minor, is that despite being told by Andrew, responding to two update texts requesting and asking someone who called yesterday, the car was never charged the entire time it was there. Tesla recommends that whenever possible the car be plugged in when parked. I suspect this is more of a profalactic measure to guard against long term parking situations where you return to find the battery is dangerously depleted. However, I was assured it would get some charge time while it was there.

We were very pleased with the customer service at Service King.

Andrew Was Great!!

Very good customer services.I want to said Andrew is so professional, so happy with work, everything was done well on time.I recommend everyone to trust this company.Thank’u very much, you’re the best!

I had an sress free experience with Servic King repair shop . My car was done by mechanics that knew what they were doing....Great excellent job ???????? !