Fix Auto Chicago

Awesome customer service

Yes I am , my car looked brand new again . I was so happy when I saw my car .

Service was outstanding and excellent. Exceptionally pleased with the work done and final results. Hernan Pereira and Jack Chamiga both were outstanding and a pleasure to deal with. Both were understanding and attentive to our needs and concerns. Went out of their way to answer any questions and ensure we were satisfied throughout the whole process. To my surprise, my insurer was very demanding and scrutinized everything being done. They patiently and effectively dealt with my insurance company proving and providing everything required and necessary and stood by their convictions on what was needed in order to get the repair and body work correctly and properly completed. Hopefully, I will never need future body and repair work but if so, Fix Auto Chicago is the place for me. Furthermore, even though I don't foresee any problems, it's nice to know that Fix Auto guarantees and stands behind their work. I highly recommend Fix Auto Chicago and will definitely pass the word to friends, relatives, and associates. Again thank you very much! Extremely pleased with your work and service.

Absolutely a wonderful company

From the minute we walked in to Fix Auto Chicago we were treated very well. Maria explained everything. Mr Juan Diaz walked us through the process and kept us informed andbupdated on the status of our vehiclw. Very Professional.

The car looks great. I am very happy with the work that was performed.

Very appreciative of a job well done and delivered early and conveniently to the dealership. Would definitely refer friends and family to Fix Auto.

Hernan was great to work with as well the entire staff. Very professional and kept me informed all the way through completing the repair in under the original time frame given .

Very efficient, they were very informative during the process of repair. Juan explained everything that was done to the car and he was very accommodating with my questions.

I was most satisfied with Fix Auto. All of my contact, other than text updates which I appreciated, was with Hernan Pereir. He was just wonderful. He made sure Enterprise got me a car that I wanted. I had a trip planned and he made sure the car was a good one. He called to let me know when my car was finished and followed up to make sure everything was good. I was very comfortable that my car was in good hands and that it be taken care of and it was. Thank you very much and thank you to Hernan. GOOD JOB!

I'm very satisfied with the service. I highly recommend Fix Auto Chicago.

Fix Auto did a beautiful job. I paid an additional $****,000 to have a deep key gouge removed from the passenger side door. I regret that I didn't see the little ding in the horizontal door protector cause I would have paid additional to have that fixed too. Now I will have to bring the car back and pay $300. That was my fault for not seeing that. The lady at the front desk and Juan were efficient, kind, caring just exceptional. My car was ready 2 days before the expected completion date. I was updated by text and Juan called with the good news, car was completed early. My son in law wouldn't let me take my damaged car anywhere else. Now I ABSOLUTELY know why! Excellence, Kindness, Efficiency, Professionalism are words to describe FIX AUTO.

Juan was great in informing on any updates on my vehicle and I would recommend Fix Auto to friends and family

Excellent serivice and craftsmanship ! Couldn't be more happy with the way my car turned out. Looks brand new. They took the sting out of a bad situation with this overall experience. Thank you.

Hernan is meticulous and extremely reliable. He's the type of person who you can trust that things will go smoothly or he can handle any mishaps. I can't say enough about him. Jack was a pleasure and my car is perfe ction. I see that you went the extra mile!!!

Very professional. Juan took care to complete repair and to constantly keep me updated. Only wish I would have ordered a complete exterior detailing to polish out tiny / minor scratches. Black is hard to keep polished. The minor scratches could have been tended too. As a whole work was very good.

I loved how curtious the staff was. Juan was very informative about my car. Always kept me updated with anything and everything they were going to do. My experience at fox auto Chicago exceeded what I anticipated. Maria was also very pleasant and helpful. The friendly and knowledgeable staff relieved all doubt I may have had about leaving my car to them. I would recommend fix auto to anyone. Thank you guys!!

Man you guys did an excellent job on the truck I am very very satisfied with your work it looks good you even went above and beyond we really like the way you did the inside we like the way the paint job came out it's like it never happened I haven't driven the car yet but believe you me for the holidays I will be driving it thank you very very much how do I make it up

So for its looked good drive good however we have had ours car ???? repaired there before so we was satisfied than and now

Great service and friendly staff