Body Shop

Real Reviews From Verified Customers

Lorre T.
Vehicle Make : Subaru
5 out of 5
6/21/2018
Excellent service great work and very fair price
Lawrence B.
Vehicle Make : Kia
2 out of 5
6/15/2018
Work done was great. However we were told about 4 different times when our car would be ready. We really had no confidence when it would ever be done.
Maria D.
Vehicle Make : Volkswagen
4 out of 5
6/2/2018
I liked that they corrected the miscommunication they had about what time my car was going to be done I liked that they tried their best to keep me happy because I was a bit fustruated w the auto updates I got thru text message saying it will be done on Monday almost a week later instead of the 2 day mark they said & that Jeanne talked to interprice so I could get my money back that they shouldn't of taken in the first place cuase it was all states fault not to communicate that I was insured & that I shouldn't worry about $$ but over all thank you. You guys did an awesome Job.
Cybil P.
Vehicle Make : Honda
5 out of 5
5/26/2018
Love how you kept me informed every step of the way.
Fabian M.
Vehicle Make : Mercedes
1 out of 5
5/22/2018
I noticed the color of the bumper looked different than the rest of the body. Not matching color.
Kristy W.
Vehicle Make : Hyundai
5 out of 5
5/19/2018
Amazing customer service!
Wenqi L.
Vehicle Make : Ford
5 out of 5
5/17/2018
The repair work was well done.
Andrea W.
Vehicle Make : Ford
5 out of 5
5/6/2018
Great job and great communication!
Kerry D.
Vehicle Make : Chevrolet
4 out of 5
5/4/2018
Because of issues w replacement parts not being satisfactory, they had to reorder the part. As a result, completion was delayed longer than anticipated. Your business kindly took on as n offered to pay the additional days of the car rental which was very much appreciated. An excellent way in which to do business. Thank you.
John M.
Vehicle Make : Ford
5 out of 5
5/2/2018
Car looks great. Thank you! Love the text updates. You are the best! Thanks for always taking care of us! Leslie & John M
Richard N.
Vehicle Make : Buick
4 out of 5
4/23/2018
Carstar communication and customer service is beyond excellent, down to the personal touch of the Jeanne offering her personal contact information for our 16 year old daughter if she finds herself stranded in the future. Way more than I could have asked. Hopefully, we won't need to be back, but will recommend you to eveyone I know!
Robert H.
Vehicle Make : Honda
5 out of 5
3/29/2018
Awesome job!!! Car looks perfect. Thanks for keeping me informed throughout the process. Would definitely recommend Carstar Mundelein!!!
David D.
Vehicle Make : Acura
5 out of 5
3/24/2018
Nice work
Kara D.
Vehicle Make : Infiniti
5 out of 5
3/16/2018
Thank you for making it such an effortless process. I am truly grateful for your support, expertise, and efficiency.
Michael C.
Vehicle Make : Lexus
5 out of 5
3/5/2018
I w as stisfi ed the l ast tim e I was at CARSTAT an d am co m p l let el y satisfi ed this tim e .
Ken S.
Vehicle Make : Honda
5 out of 5
2/22/2018
Repairs were quick and was notified every step
Robert B.
Vehicle Make : Chevrolet
5 out of 5
2/17/2018
Excellent work! Looks good as new! And cleaner when returned!
Anand V.
Vehicle Make : Toyota
5 out of 5
2/17/2018
My car was repaired in a timely fashion and looks great. Thank you!
Frank N.
Vehicle Make : Dodge
4 out of 5
1/26/2018
Great repair work. Outstanding customer service. My vehicle was repaired in a very shot period of time. The quality of work was perfect. Love the text updates and repair status. Highly Recommend.
Madhu D.
Vehicle Make : Honda
5 out of 5
1/16/2018
Thanks to Gene and team for taking care of my CRV from start to finish.

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