Deborah M.
Vehicle Make : Volkswagen
Your staff was wonderful, a pleasure to work with them, my car was thoroughly cleaned and I would definitely recommend your establishment to others
Samantha M.
Vehicle Make : Honda
My car was in for a little over 2 weeks. It had no issues related to engine problems when I brought it in. When I picked it up, the car bucks and warning lights like check engine, tire pressure, Etc. came on. Also a a whitish film on my front window making visibility difficult. Looks like something was sprayed on it that should not have been.
When I brought the car in.... It was described by Coles employees as "normal wear and tear on the vehicle even though this was not the case when I brought the car in.
Haniza J.
Vehicle Make : Audi
Very good work and very nice employees and I will go back for my Audi.
Suzanne C.
Vehicle Make : Honda
I am every happy with the service and work. Thank you!
Jay B.
Vehicle Make : Ford
Excellent repair of Ford Edge!
Cole's team is friendly, responsive and very competent!
Best body shop in Albany by far!
Laura D.
Vehicle Make : Subaru
Loved that they were so willing to work with me and my schedule, which was crazy at the time my car was ready for pick up! Also they vacuumed my car before giving it back to me which is above and beyond!
Jp S.
Vehicle Make : Hyundai
Generally great. I was disappointed that I'd lost my lifetime mileage tracking on my hybrid vehicle and that the battery cover hadn't been replaced in my trunk. So far the repairs seem great, no issues.
Tristan Y.
Vehicle Make : GMC
I would have loved to have been updated more on the status of my vehicle. It say in limbo for almost 2 ****/2 weeks and I wasn't contacted. I myself reached out and gained the information I was looking for, but it was never delivered to me from Staff. I am however completely satisfied with the level of repair and care my vehicle received from the company. Thank you again.
Terry H.
Vehicle Make : Honda
Your text messages are too chirpy.
Debra T.
Vehicle Make : Ford
Everyone was very helpful and pleasant
Debra S.
Vehicle Make : Honda
It was a good experience! Staff were professional and easy to talk to. They handled the insurance paperwork which we appreciated. We were informed when the car would be ready and it was delivered ahead of schedule. The car looks good.
We would definitely recommend Coles.
Pamela Chris.
Vehicle Make : Toyota
It was a little TOO slick! LOL!
Rudra B.
Vehicle Make : Nissan
The more you deals with customers. The more you get benefits from them. Thank you
John B.
Vehicle Make : Toyota
Very professional work and very courteous staff. Thank you.
Kelly A.
Vehicle Make : Nissan
Each team member was helpful and courteous. My questions were always answered in detail and whenever I needed.
Julie D.
Vehicle Make : Jaguar
The Jag looks beautiful again. Thanks!
Michael M.
Vehicle Make : Nissan
Car doors look great. Rental was great. Good experience. Texting on update of my car was a nice touch. Keep up the good work. Customer service was exceptional. Joe es0equally. Thanks again. Mike McCormick.
Frank C.
Vehicle Make : Chrysler
Very pleased with the service and staff.
Would definitely recommend and use Cole's Collision again.
Karen M.
Vehicle Make : Honda
Wonderful customer experience! I was very upset coming in everyone was patient, nice and helpful!
**** P.
Vehicle Make : Subaru
Car looks great!
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