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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 694 reviews 80%
4 star 83 reviews 10%
3 star 22 reviews 3%
2 star 40 reviews 5%
1 star 29 reviews 3%
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(All Vehicle Makes)
REED S.
Vehicle Make : TOYOTA
5 out of 5
6/28/2019
Always a pleasure to work with everyone at Westside Autobody. Professional, friendly, top notch service. Thank you!
Michael D.
Vehicle Make : BMW
5 out of 5
6/24/2019
Professional, friendly and efficient. Courtesy van was icing on the cake.
GEORGE C.
Vehicle Make : FORD
5 out of 5
6/20/2019
Very professional and prompt. I’d definitely go back again.
Nick H.
Vehicle Make : CHEVROLET
5 out of 5
6/18/2019
Jeff did a great job of communicating the static of the repair
Cecilia P.
Vehicle Make : FORD
5 out of 5
6/11/2019
Cat looks great. Prompt service. Will recommend to others. Will call, have a “ check rear camera” notice now, did not have previously. Rear camera works tho
MARY S.
Vehicle Make : HONDA
5 out of 5
6/5/2019
Front desk people were welcoming, knowledgeable about my situation, and the process. Mr Bourne quickly and accurately estimated the damage and kept me up on my the repair progress. When I picked up the auto the front desk had my paperwork ready. My car was clean... super clean! The damage was completely repaired. I believe that all aspects from the kind and knowledgeable ladies at the desk, to the estimator, the repair shop and the folks who presented me with a shinning car all made this experience positive.
Kelsey M.
Vehicle Make : HONDA
5 out of 5
5/31/2019
So accomodating!!
Theodore S.
Vehicle Make : LAND ROVER
5 out of 5
5/28/2019
Excellent service! Thank you.
KATHLEEN H.
Vehicle Make : NISSAN
5 out of 5
5/28/2019
Very happy with the repair and how I was treated at Autobody USA. Everyone was so friendly and helpful, I was kept informed on the repair process and my car was done so much faster than I thought it would be. Thanks to you all : )
SUNIL N.
Vehicle Make : HONDA
2 out of 5
5/26/2019
I didn’t appreciate Steve’s response and handling of what has happened with my Honda Pilot during the service. I complained about VSA (Vehicle Stability Assistant) signal showing up on my vehicle after the service which wasn’t there before I gave it to auto body service. Steve responded by saying it is 10 year old vehicle and anything could happen anytime to old vehicles and this is one of such possibilities and Autobody USA Westside has no responsibility.
Michael S.
Vehicle Make : FORD
4 out of 5
5/23/2019
Speedy scheduling everyone very friendly that I encountered with my visit Great Job everyone plus they all took pride in what was being done right down to changing out my old Auto Body USA key chain with a new one Thanks again Pete
BETTY F.
Vehicle Make : TOYOTA
5 out of 5
4/17/2019
Very prompt, professional, kept us notified as the work progressed. Car was done in very timely manner, workmanship was excellent. Our car was immaculate when returned to us. Autobody USA was very helpful in receiving the car when asked, which helped us get a rental arranged.
DAVID M.
Vehicle Make : CHEVROLET
5 out of 5
4/8/2019
Good experience yet some repairs were not made yet were caused by the crash.
Demar D.
Vehicle Make : Chevrolet
1 out of 5
3/16/2019
My car came back with other problems than it had before. I needed body work done and my car came back with wheel bearing destroyed from someone slamming on it.
KEITH B.
Vehicle Make : FORD
4 out of 5
3/11/2019
USAA is a high quality insurance company. They provide exceptional service to we military personnel. They require and demand the same from autobody repair organizations. Autobody USA meets and exceeds these requirements. Thank you! Keith L Bodi.
Michael C.
Vehicle Make : Jeep
5 out of 5
2/22/2019
Wonderful professional service.
Colleen M.
Vehicle Make : Chevrolet
5 out of 5
2/20/2019
Very helpful from estimate to pick up. Made for an easy experience. Thank you Richelle, Hillary and Jeff.
Cheri W.
Vehicle Make : Subaru
4 out of 5
2/13/2019
Much thanks to Chris for keeping me informed throughout the process and greatly surpassing my expectations in customer service! Thank you for front door service on such a blustery winter day!
****T.
Vehicle Make : Jeep
5 out of 5
2/7/2019
Looks very good.
Candy C.
Vehicle Make : Subaru
5 out of 5
2/6/2019
I would love to know what product is used to clean the interior! Although my car is like brand new, I'd like to keep it that way and don't know what to use. Happy to have my car back and it looks fab.

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