Milton Martin Collision Center

Excellent work done by very professional technicians! I know they use the very best Toyota parts to make sure the vehicle is brought up to Toyota specs before it goes back on the road. Would want no one else doing repairs on my Toyota!

Ronnie and Jason were both great. Worked with my schedule Extremely friendly and courteous

The work on the car was done nicely. The man I worked with was friendly and answered my questions when I texted them. I would like to have had a clearer timeline on the progress of repairs and when to plan on getting my car back, especially as I had to coordinate with my car rental and with my work.

Milton Martin Toyota is the best!

Great work and outstanding service. Kept me up to date on the repair process. Everyone I spoke with was friendly, professional, and polite. I give MMT my highest recommendation.

Just perfect.

Courtesy and accuracy were always the rule for Jason and his team. This made an experience that could have been extremely trying and unpleasant as easy and successful as possible.

Was supposed to take 3 days and they had my car for 10 days. I left my Car on Monday morning at 10am I did not receive any calls as to why My car wasn’t ready or anything. On the 5th day (Friday) I call them and they kept Me on hold for about 15 min. It really appeared That they didn’t know when or where my Car was in the process I was promised a Call right back but didn’t receive a call. Thinking My car would surely be ready on the Following Monday. I waited Monday came and I Got a weird text msg from carwise that the Car was there in the shop. Then on Tues. I got another similar msg. I waited until 12pm on Wednesday and called back. Finally After being put on hold for a few minutes Someone Came to the phone when I asked when I could Get my car he didn’t seem sure at first then he said He thought it would be ready around 4pm. I told him if it wasn’t I was going to call Brandon Martin. He suddenly Changed his attitude and said it would be ready At 3. I actually picked up my car at 4 pm. The repair looked really good. There was nothing Wrong with their work just terrible scheduling And letting the customer know when their car Would be ready. When you live in Habersham And have to make arrangements for someone To bring you to pick up your car it’s hard. Repair looked good.

Process went very well. Great customer service.

Excellent service

Working with Jason made the process easy. HIs ability to work with the adjuster of the other party's insurance company made the repair process stress free.

Great job.

Jason was very helpful and allayed all my concerns. He also made sure my car was completely taken care of- soup to nuts. Won’t go anywhere else!!

The people are beyond nice and friendly and have been especially so to me - Probably because of my “senior” age! The work done by the shop is excellent; the collision department are a group of talented automotive professionals and I would NEVER trust my vehicles to anyone else. I would like to give the Collision Department the highest rating possible! Sincerely, Linda S

Fantastic communication from the team, I was aware from start to finish on where my car was in the process. The entire team was so positive and knowledgeable it turned an unfortunate accident into a great experience!

As always you did a great job!!! Looks like a brand new car!!!! Thank you so much. Jason did an excellent job keeping me informed with the process.

Communication was bad throughout. Initial verbal estimate was $200 low. Scheduled an appointment, rented a car and dropped it off on Monday night. Was told was 2 day repair. Wed. get email saying you had started work and would be ready in 5 days! I had expected to pick it up Wed night. I call and am told should be ready Thurs. Thur. I get another email saying 5 days. I call and am told it should be done today and I will be called when it is ready for pick up. NO ONE EVER CALLED! I just came and turned in my rental and hoped I would have a car. So the work looks fine. BUT the communication was terrible. And I paid for a rental for a day that no work happened even with an appointment.

Everyone was very Professional and took very good care of my car and Myself.

Jason did an excellent job in keeping me informed and I appreciate his concern for customer satisfaction.

They did a great job on my car, kept me updated, and customer service was great too!!