Ronetta W.
Vehicle Make : Nissan
Poor customer service with estimator and collision mgr. The entire process was no communication and a poor repair. I would not recommend your dealership for anything
Douglas F.
Vehicle Make : Toyota
Only problem was that there was not the communication from the check in girls and the person assigned to me that was promised by both. The car looks great!
Elise S.
Vehicle Make : Kia
Jason was so kind and helpful thhrkight the whole process.
Receptionist was friendly as well. Service was awesome!!
Michelle J.
Vehicle Make : GMC
Pleased with the entire experience.
Randolph R.
Vehicle Make : Honda
I really appreciate the fact that my car was cleaned some during the repair, I honestly forgot how great the color is so I'm glad that I was reminded. The repair process of drop off and pick up was super easy and didn't interfere with my classes even though it's the week before finals so that aspect was spectacular! I was expecting to have scheduling issues but it never happened. The rental car service was also great, being able to just leave it at the repair shop when I went to pick my car up was very convenient and not at all stressful. My car looks great, and I'm confident that it is safe. Thanks for the great care! Five days is not at all a difficulty to be waiting on repairs.
Eddie S.
Vehicle Make : Toyota
I couldn’t have asked for better service! I am extremely happy with the end result and I thank Jason and his staff for the professionalism shown to me during this process.
James S.
Vehicle Make : Toyota
Hats off to all in collision especially Jason who kept me updated on all.
:)
Donna T.
Vehicle Make : Toyota
We think yall did a great job and really kept us informed on what was being did to the car.
Michael R.
Vehicle Make : Toyota
I was kept updated on the progress of my repair. The estimator, Robin Bernier, was available to answer any questions I had about the progress of my repair and when my vehicle would be ready for pickup. I was pleasantly surprised when I picked up my vehicle that it had been washed and cleaned inside. Thanks for a positive experience.
James S.
Vehicle Make : Toyota
As always, my experience with Milton Martin Toyota was OUTSTANDING! I especially liked the professional work that was done on my vehicle. It's as good as new.
I have a special compliment for Jason Dotson, my contact with the body shop. Whatever Milton Martin Toyota is paying him, it's not enough. His informative and professionalism handling my case was impeccable and I appreciate it very much. MMT would do well to encourage Jasons longevity and promote him accordingly.
Ector A.
Vehicle Make : Jeep
Excelent customer service and awesome job that you did
James S.
Vehicle Make : Toyota
You kept me well informed during the whole process.
Helen W.
Vehicle Make : Toyota
Everything was very good. I received emails and phone contacts to keep me updated on the progress on my car.
Jennifer H.
Vehicle Make : Toyota
Thank you so much for the professionalism and consistent communication throughout this process!
John B.
Vehicle Make : Honda
Great service department..
Marlon B.
Vehicle Make : Toyota
Milton Martin CRC continues to exceed expections, always high quality factory correct repairs. Unfortunately, somehow there was some minor damage inflicted to the other side of my truck while in the care of Milton Martin Toyota, the good experience is, even though the damage was minor, they never questioned my allegation and resolved to take care of the issue. Getting back to the original damage that I brought my truck in for, it looks better than new, thanks to the MM crew! I have had bodywork and paint performed elsewhere and no one compares to them! The quality of work these folks perform is amazing! Thanks MMT!
Lori H.
Vehicle Make : Toyota
Great job. Loved the email updates. Vehicle looked brand new.
Gail B.
Vehicle Make : Toyota
I appreciate the way I was kept informed of the work being done on my car. The nicest people work at Milton Martin. Thank you Jason and all the ladies at the front desk for all your help.
Chelsea B.
Vehicle Make : Toyota
Kithsia and Jennifer were so helpful. This was my first time filing an insurance claim and dealing with a car rental service. They made it so easy and stress-free. I will definitely be returning if I need to have something else done.
Marie T.
Vehicle Make : Dodge
This is the second time I have used Milton Martin and I thought the first time was a good experience, I didn't think it would be very different. My second experience was surprisingly even better than the last time. There were absolutely no hiccups, everything was handled with immaculate accuracy and precision. They even detailed my vehicle amazingly. I was very pleased. Thank you Milton Martin for making a very unpleasant event much nicer!
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