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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 157 reviews 69%
4 star 13 reviews 6%
3 star 12 reviews 5%
2 star 18 reviews 8%
1 star 26 reviews 12%
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(All Vehicle Makes)
Joanne M.
Vehicle Make : BMW
2 out of 5
12/20/2018
Car repair should not be dictated by the insurance company. In my case, State Farm. I think it’s WRONG!
Nancy L.
Vehicle Make : BMW
5 out of 5
12/13/2018
Trent and Tim are great!
Brittany E.
Vehicle Make : Hyundai
5 out of 5
12/9/2018
They were quick and made it easy. The helped push out a bump in my bumper when they didnt have to do that for me. My car was clean after, which you don't always see. Great customer service.
Judy J.
Vehicle Make : Cadillac
5 out of 5
12/4/2018
The repair and work was perfect. I am very satisfied. I had a difficullt time in reaching anyone for four days to give me an approximate date my car would be ready for me.
Dave F.
Vehicle Make : BMW
5 out of 5
12/4/2018
Excellent job and the vehicle was returned spotless inside and out
Wayne S.
Vehicle Make : Cadillac
1 out of 5
12/2/2018
They did a great job on the front fender but forgot to repair scratches on front bumper even though they had to remove bumper to repair fender. I was told they would touch up scratch’s on bumper when estimate was done.
Curvy Road.
Vehicle Make : BMW
5 out of 5
12/1/2018
appreciate the very good detailing prior to returning the car.. all was handled as promised. thanks
Guy C.
Vehicle Make : Hyundai
5 out of 5
11/30/2018
Awesome shop, with a curtious knowledgeable team.
Kimberly G.
Vehicle Make : Mini Cooper
3 out of 5
11/24/2018
They forgot to fix a part of the collision damage and they broke my interior after-market garbage receptacle.
Dhruv P.
Vehicle Make : Hyundai
5 out of 5
11/23/2018
Tim my agent updated me on my status.
Joann F.
Vehicle Make : Volvo
5 out of 5
11/20/2018
Sam **** was great. He kept me informed and worked diligently with me and the insurance adjuster
Steven S.
Vehicle Make : Toyota
5 out of 5
11/13/2018
Tim and the crew did a fantastic job on my truck. It looks better than the day I bought it. I highly recommend Patrick BMW Collision
Brian I.
Vehicle Make : Hyundai
1 out of 5
11/10/2018
No Noise not fixed. I'm a little put off that i seem to be blamed because i did not pin point the noise upon first diagnosing. Whether or not it should have been inspected by the pros to what the problem was fixed and then test drived before delivering.i told them twice the noise was coming from the front right what areas of the car were addressed i dont know.
Lynda A.
Vehicle Make : BMW
5 out of 5
10/29/2018
My car looked great when I picked it up. It also looked like they detailed it. Thank you.
Louis I.
Vehicle Make : BMW
5 out of 5
10/27/2018
Tim was very helpful all the way. He helped me a lot with sorting out my insurance inspection and coverage. He also kept me updated with progress through out the repair process. I am so happy I worked with Tim. Will recommend him any day.
Frank P.
Vehicle Make : BMW
3 out of 5
10/24/2018
I have to bring the car back the mirror is distorted.
Shakthi R.
Vehicle Make : Hyundai
5 out of 5
10/17/2018
Sam did a good job, explaining me about all questions which I have asked to him. Overall good work. Thanks.
Kristen M.
Vehicle Make : Hyundai
1 out of 5
10/13/2018
Too many to list. I expect a call from the Owner and Patrick to make this right at NO extra charge to me.
Scott R.
Vehicle Make : Volkswagen
3 out of 5
10/5/2018
Repairs that were supposed to take just a few days took 2.5 weeks to be completed, and then I had to bring my car back in due to a new problem they caused. Thankfully, it was a quick fix, but I did not appreciate having to bring my car back for a dumb mistake.
Venkata S.
Vehicle Make : Honda
3 out of 5
10/4/2018
I see some additional scratches but they are not ready to fix

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