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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 157 reviews 69%
4 star 13 reviews 6%
3 star 12 reviews 5%
2 star 18 reviews 8%
1 star 26 reviews 12%
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(All Vehicle Makes)
Crystal S.
Vehicle Make : Kia
5 out of 5
3/13/2019
The young man name Patrick was so awesome he called and kept me informed about everything that was going on with my car. You don't found good repair shops that do that. It was just a pleasure working with him .
Kimberly G.
Vehicle Make : Mini Cooper
1 out of 5
3/13/2019
This has been a calamity of errors for 6 months & it’s STILL not fixed. I need a call from the collision center manager.
Ian B.
Vehicle Make : BMW
5 out of 5
3/6/2019
Great job - and loved the detailing inside the car as well!
Olivia B.
Vehicle Make : Mini Cooper
1 out of 5
3/3/2019
My car still has damage. I’ve noticed 3 things still wrong with it.
Tammy O.
Vehicle Make : BMW
5 out of 5
2/28/2019
Great service
Sherrye H.
Vehicle Make : Mini Cooper
5 out of 5
2/27/2019
Great service and staff Phillip Santiago my rep is an asset to your company he is patient kind and supportive Thanks
Victoria W.
Vehicle Make : Subaru
5 out of 5
2/21/2019
Thank you. When I got my car back, it felt like I was stepping into a brand new car again. You have really great customer service and the repairs are always great. I will definitely use you again if I have a need.
Julio J.
Vehicle Make : Cadillac
3 out of 5
2/20/2019
Bad service. Over a week for minor repair. Poor update on status of car. Poor customer service. Regret bringing car for service.
Louise D.
Vehicle Make : Acura
5 out of 5
2/20/2019
Great service.
Christine K.
Vehicle Make : Hyundai
5 out of 5
2/14/2019
Sam **** was wonderful - he kept me updated and was very considerate
David F.
Vehicle Make : Cadillac
3 out of 5
1/26/2019
My car was there for over a month. It sat in service for 2 ****/2 weeks when it should if gone to the collision center. Although my insurance was partially to blame for delay, the lack of communication was a big issue. Once it got to collision center, it still took longer than promised. I am very disappointed with the whole transaction.
Kimberly V.
Vehicle Make : Mini Cooper
5 out of 5
1/25/2019
Great follow while waiting for parts
Alyssa G.
Vehicle Make : Hyundai
5 out of 5
1/25/2019
Always wonderful customer service and the jobs are completed timely and perfectly! Managers and office staff always go above and beyond!
John B.
Vehicle Make : BMW
5 out of 5
1/18/2019
Anna did a great job keeping me updated on the repairs. Excellent customer service. Thanks
David P.
Vehicle Make : BMW
5 out of 5
1/10/2019
Even though it was a simple repair, everything was explained to me, and the job was handled more quickly than expected.
Mohit C.
Vehicle Make : BMW
5 out of 5
12/27/2018
Appreciate the involvement of Shop Manager Trent to resolve issues.
John V.
Vehicle Make : BMW
3 out of 5
12/23/2018
Job took too long and at the end was not properly completed. I would never recommend to anyone!!! John V
Laura F.
Vehicle Make : Hyundai
5 out of 5
12/23/2018
You did a great job fixing our car. It did seem to take a long time to fix-a month we but we did have a car rented. Thanks!
Lawrence W.
Vehicle Make : Cadillac
5 out of 5
12/22/2018
A job very nicely done.
Luisa C.
Vehicle Make : Volkswagen
5 out of 5
12/20/2018
Your staff is always very kind. I appreciate your business and work which is why I’ve continued to take my vehicle here even though I now own a WV. Thank you for everything.

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