Maryeva Schmidt.
Vehicle Make : Honda
Was kept updated throughout the process and the vehicle was delivered earlier than expected. Very satisfied
Amy K.
Vehicle Make : Nissan
The employees at Rocco's were professional and caring. They truly made sure that I was informed about the repair process along the way. They find contacted me with frequent updates and it was very appreciated. They did a great job.
Stephanie W.
Vehicle Make : Nissan
Roccos did an excellent job!!!!
Brittany C.
Vehicle Make : Nissan
Pin stripping was done but doesn't match the other side of the car
Matt C.
Vehicle Make : Audi
Great response day of the accident and great communication throughout the process.
Kelly T.
Vehicle Make : Honda
Everything went smoothly and ahead of schedule. Thanks
Stephanie W.
Vehicle Make : BMW
I love the electronic mobile feedback. Very effective in keeping me informed of the step-by-step update to my car's repairs. Very friendly and efficient staff. Excellent !!! 5 Star !!!
Barbara B.
Vehicle Make : Nissan
Thank you for doing a great job on our repairs
The Broderick's
Mildred R.
Vehicle Make : Chevrolet
Excellent service, the body work that was done to
my car was perfect. My car looked like a brand new
Car. I'm very satisfied I will recommend Rocco's any
time they need a good body work to be done to
there car . ????
Carlton H.
Vehicle Make : Dodge
Good job thanks
Eleanor R.
Vehicle Make : Hyundai
To Rocco's Collision,
Krisri was unable to print out my final bill and misc paperwork because the office was out of printer paper.
My final bill and repairs was not reviewed with me.
Mike was helpful at the start of the repair process and pointed out areas of concern, which we addressed and agreed to proceed.
However, my concerns at time of delivery were minimized. I felt rushed during the inspection when I found the hood and bumper alingment was still off.
Mike took the vehicle back into the shop (for about five minutes) and attempted to readjust the bumper but the vehicle is not completely repaired to our satisfaction.
Thank you,
Francis Ramirez, St.
Patricia D.
Vehicle Make : Chevrolet
Make sure parts were an exact match
John L.
Vehicle Make : Hyundai
Rocco's went above and beyond.
Stephanie S.
Vehicle Make : Infiniti
My rear camera isn't working so I have to bring my car back
Celynda T.
Vehicle Make : Toyota
I did not like that my car was moved from Blackwood to Sewell and the lack of communication I recieved with that process. My car was kept for several days without being started. I also had to pick my car up in Sewell which was a big inconvenience. When I picked my car up, there were car parts left in my backseat that my 2 year old could have chocked on, if found prior to me finding them. Overall I was disappointed with the lack of communication.
Christine B.
Vehicle Make : Buick
The service they provided was a rush job! I perfer quality over quantity. There were so many imperfections to the eye that I did not take my car off their property. Currently I am still waiting for my car which I don't have a problem with. I want my car to be fixed properly and to Rocco's mission statement standards.
I will never use Rocco's nor refer anyone to this place of business.
Hannah D.
Vehicle Make : Scion
Amazing care from start to finish. Thanks!
Vincent S.
Vehicle Make : Nissan
Car looks great!
Anthony A.
Vehicle Make : Chevrolet
Great customer service all around. It all started when I dropped off my car on Monday with Maria and finished with when I picked up my car on Wednesday with Jenn. I love the text messages that kept me up to date on the car repair progress. The car repair looks great!! Thanks again for a great job!!!
Sally H.
Vehicle Make : Honda
Best customer service ever !! Thank you for making a difficult situation so much better !! Beautiful work and very professional staff .. These people are the best for a reason !!! From the minute you walk in the door to the time you pick up you car their customer service is number **** !! Thank you !! We are very very happy with the beautiful work done on our Honda Accord !! It's brand new again !!
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