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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 145 reviews 86%
4 star 16 reviews 10%
3 star 3 reviews 2%
2 star 3 reviews 2%
1 star 1 reviews 1%
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(All Vehicle Makes)
Bill W.
Vehicle Make : Audi
5 out of 5
9/5/2024
Great customer service and overall good job. Thank You for the hard work!
Shirley G.
Vehicle Make : Cadillac
4 out of 5
8/26/2024
It's like my car was never damaged.
Lynn O.
Vehicle Make : Honda
5 out of 5
8/6/2024
Very nice job
Neil G.
Vehicle Make : GMC
5 out of 5
8/5/2024
Great job, looks like new
Dan H.
Vehicle Make : Lexus
5 out of 5
7/5/2024
Louie was awesome to deal with and again your work was not only fast but beyond stellar. Keep up the great work!
Brian C.
Vehicle Make : Toyota
5 out of 5
6/23/2024
Your communication was wonderful and so is the quality of work.
John H.
Vehicle Make : Honda
5 out of 5
6/14/2024
As always great communication and superb work. You are the best.
Guy A.
Vehicle Make : Chevrolet
5 out of 5
6/5/2024
You and your team are fantastic. Thank you
John V.
Vehicle Make : Toyota
4 out of 5
5/25/2024
Juan and Louis were amazing! They couldn't have been more helpful and courteous. They answered questions and never made us feel uncomfortable regarding our lack of knowledge about the process. This was our first accident in 63 years of driving. We wish we could have seen the finished job. We're confident it would have been top quality. Unfortunately, the extent of damage necessitated a total loss. Thank you to all who had a part in the job. We won't hesitate to recommend Craig's Automotive in the future. Sincerely, John and Carol Vrolson
Anne G.
Vehicle Make : Subaru
5 out of 5
5/24/2024
Juan delivered great customer service. Kept me in the loop regarding status of car while being fixed.
Dolly M.
Vehicle Make : Kia
5 out of 5
5/11/2024
Juan was amazing from start to finish. He expertly navigated working with each of the insurance companies, and we really felt he advocated for us with some particular challenges. We highly recommend Craig's and working with Juan.
Kevin H.
Vehicle Make : Hyundai
5 out of 5
4/13/2024
My car was done on time & the work done to it Wass perfect!!
Terry T.
Vehicle Make : Dodge
4 out of 5
4/7/2024
your patience with insurance company
John K.
Vehicle Make : Ford
5 out of 5
4/5/2024
Nice job , car looks great . Was a good decision , bringing the car to you guys .
Robert W.
Vehicle Make : Toyota
5 out of 5
4/1/2024
Fast and friendly! Excellent repair to the car! Will definitely return.
Michael R.
Vehicle Make : BMW
4 out of 5
3/31/2024
Repairs look great paint matches.
Oren N.
Vehicle Make : Chevrolet
5 out of 5
3/25/2024
Best reliable Collision Center in Spokane!!!!!Thank you for the great job you did recently fixing my truck.
Tyler W.
Vehicle Make : GMC
5 out of 5
3/7/2024
I am very happy. You were super easy to work with. Communication was clear. My car looks great! Thank you!
Steve W.
Vehicle Make : GMC
5 out of 5
2/18/2024
My vehicle looks new again, they did a fantastic job on the repairs. They also cleaned my vehicle inside and out before returning it to me. Would recommend Craig’s for any type of repairs.
David H.
Vehicle Make : Lincoln
5 out of 5
2/15/2024
Always feel confident about the quality of work

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