Autobody USA - Battle Creek

Always a great experience with this company, great quality work it looks beautiful

You's done good work!

I dropped my Audi off the day before the 4th of July because the man that set up my appointment wanted to “get on it before the beginning of the weekend” when I showed up the lady at the front desk to me “you’re not scheduled till Monday” so I went without a car for the whole Holiday weekend when I didn’t have to. I was asked if I would like to receive updates via text messages and I said sure. On the following Monday, Tuesday, and Wednesday I received texts saying my car was “right on schedule” to be picked up on Thursday. On Thursday morning I received a text that my car would not be ready for another 8 days. So later on that day I called the shop and I was told that my car could possibly be totaled by insurance company. At 430 on Friday afternoon received a call from my insurance company that car would be totaled. Everyone at the shop was really nice to me and easy to work with. I was just really unhappy about the text service leading me on about my car. Especially being a family and trying to work our schedules around only having one car and my wife leaving work early to be available so we could pick up our car on Thursday.

My auto was damaged by a careless technician who severely scratched and gouged the finish. The storm damage of my original insurance claim was properly repaired. However, the auto was turned over to me with new damage and the new glass was filthy. My car had to be painted and detailed to remedy the situation. I was without my car for thirteen days when the original repairs were to be completed in three days.

Wrong bumper was used. Original bumper had no front license plate holes. But I am ok with it.

Keep up the good work!

I will be stopping in when I get I town regarding the scratch on the back. Just wondered if you tried to paint it or fix it in any way as you said you would. Also there is some writing around that spot that barely shows but doesn’t wipe off. Will stop in some morning soon. Other than that question it is great.

Liked the text updates.

It took way to long get my truck in for the repairs

Did an amazing job was very pleased . Will tell my friends and family

Great job

Yall always do a great job. Thanks to everyone at the autobody usa battle creek facility

Very good work!

It was very easy and everyone was great at communicating

Because you still have my car I don’t know how to respond on his taxes when my car have any been repaired yet

I love the customer service and the attentiveness. I will recommend AutoBody USA.

They were very professional and I will recommend them to friends & colleagues.

Great job. Great communication. And a big thanks for cleaning the inside up a bit as well!

Did an awesome job on my truck. Best in the city!!

Thanks for accommodating me with my change of schedule. You have been so helpful.