Body Shop

Real Reviews From Verified Customers

Allan C.
Vehicle Make : Mazda
5 out of 5
4/22/2016
The car was super clean inside and out when I picked it up, thanks.
Kelly G.
Vehicle Make : Mini Cooper
3 out of 5
4/20/2016
Everyone was very nice & helpful. Car looks great & seems to be running fine. I appreciate the wash & vacuum. Reasons for some dissatisfaction: the repair job took a lot longer than anticipated. This probably couldn't have been prevented. One tire was flat when I came to pick it up. I don't think the flat tire was caused by the garage--the sensor was coming in even before this. But I do think they should have checked this before they brought it around for me. But **** went out of his way to take it across the street to air it up & have the tire checked.
Caezar M.
Vehicle Make : Hyundai
5 out of 5
4/20/2016
Quick service and excellent repair and the staff are very nice and friendly
Lois M.
Vehicle Make : Toyota
5 out of 5
4/7/2016
I was helped by Lyn and she was able to get me finished by the projected time. Also the car looked beautiful!
Nola B.
Vehicle Make : Honda
5 out of 5
4/6/2016
Friendly, efficient staff,great customer communication, Clearly a service-oriented business in an age when this is disappearing!
Joseph-santiago B.
Vehicle Make : Chevrolet
1 out of 5
4/5/2016
Truck took way longer than estimated, paint job was horrible and the parts weren't put on completely and not cleanly. Horrible job and would not recommend. Good customer service anywho, just horrible work.
Christine L.
Vehicle Make : Scion
5 out of 5
4/5/2016
I love you guys... Roy, Tiffany and the rest of the crew. Thank you from the bottom of my heart. Everyone did a wonderful job taking good care of my scion xb. I will definitely refer you to my friends and family. God bless you all!
Dionne A.
Vehicle Make : Scion
5 out of 5
3/30/2016
I was pleasantly surprised to see my car was washed, vacuumed, and cleaned! ) The emails were great and everything went fast and smooth.
Anthony K.
Vehicle Make : Mazda
5 out of 5
3/30/2016
Great job! Mahalo, shaka!
Kevin B.
Vehicle Make : Cadillac
5 out of 5
3/30/2016
I was very pleased with the work that was done they did an amazing job the one and only downside was the length that it took to repair it and not receiving constant updates when there was a change of scheduling but other than that the manager took care of me and showed me around and everything that they did when he noticed that there was a small mistake he took the car back and apologized so much putting me into a rental care right away. I will definetly go back for anything else that I ever need
Lynn M.
Vehicle Make : Toyota
1 out of 5
3/29/2016
Dust, Contaminates,dimple on painted areas,frt bumper,hood,roof. frt cracked license plate bracket was not replaced as requested per phone con. White Buffing/polishing residue around edges of frt hood, rt frt qtr window and window sealseals/glass,rear roof antenna base. Dark Buff,scuff marks around rt mirrior/body repair area,rear roof antenna base, paint damaged/peeling at rear top/center of hatch. Left side of rear bumper black bumper step was coming off.(I pressed it back down while doing walk around on vehicle) not sure if it will hold. I was quite disappointed in the condition of my vehicle for pickup. I showed Nicole the areas of my concern but I'd recommend using this review as a guideline too. I was told corrections would be made by 12pm March 29. Personally I don't know how all can be rectified in such a short period of time. Also,I did not have the opportunity to inspect the interior of the vehicle. Knowing the windshield was removed and body work was performed, I'm hoping the interior was as clean as I left it with your shop. Disappointingly, Michael P. McDonald ****-****-xxxx
Scott H.
Vehicle Make : Hyundai
5 out of 5
3/24/2016
Really liked the texts you sent about the repairs. You need to sell yourself to the car dealers. The mat paint job on my daughter's car is so unusual here your shop was the only one on the island that could do it. My dealer that sold her the car had no idea where she could get it repainted after her small dent job in a parking lot.
Patrick K.
Vehicle Make : Toyota
5 out of 5
3/18/2016
I satisfied your body work for my car.Thank you
Genebethsmile B.
Vehicle Make : Acura
5 out of 5
3/17/2016
As always Spencers and his crew always do an excellent job. Very happy and very satisfied
Randi B.
Vehicle Make : Jeep
2 out of 5
3/15/2016
I was informed my car was complete and ready for pickup. During that duration I was given misinformation regarding the status of my car. I came in today during my work hour to pick up my car. I am informed they were unaware I was coming. They asked me to give them 30 minutes to wash the car. When I returned they informed "you have no gas and they are charging your battery." I was still patient and proceeded to make the payment. When the young lady pulled my car to the front I decided to check the car while they finished my receipt. The detailing as mentioned was not complete. The front seat looked as it were vacuumed and not detailed. When I looked in the back all of the trash that was left in my car by the individual who stole my car was still in the car. Nothing was discarded or detailed as I was previously informed. I am very dissapointed.
Kelly M.
Vehicle Make : Mercedes
5 out of 5
3/11/2016
You did an excellent job and your staff is very professional and very nice. Would highly recommend you to friends and family.
Maura S.
Vehicle Make : Nissan
5 out of 5
3/10/2016
I loved the text message updates and how friendly everyone was!
John P.
Vehicle Make : Honda
5 out of 5
2/28/2016
Well done
Charles L.
Vehicle Make : Dodge
5 out of 5
2/27/2016
Great
Faye K.
Vehicle Make : Mercedes
2 out of 5
2/27/2016
I was satisfied with the repair work but was wondering why it was in the shop for such a long period of time for just a minor bumper damage. It's not as if the bumper had to be replaced. Also upon returning home to Waikiki straight from the shop I checked the odometer reading. The odometer read 5073 miles.The mileage in was 4589! It had been driven 460 miles while in your possession! This is not right. I'm sorry but I am going to have to report this to the powers that be who regulate your business including the ombudsman, Better Business Bureau, in addition to farmers insurance company who provided you with this business.

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