Darcars Toyota Collision

I'm not happy with my car!

There was a lot of conflicting information. For example, when I came to pick up the car we were told we owed $1555 when in reality the check had arrived and your counter people didn't even bother to look in the system until I pressed it. Also I did not get text updates as promised.

Great job????

I was surprised by the quick turnaround. Thank you.

Very good quality and prompt service. It's good that the DarCars and Enterprise are co-located. Thank you.

All went well.

I had a wonderful experience with DARCARS thank you so much!! Everyone was professional!

Not please at all the excuse that they gave on a part of the that were replace and left marks of the tapes they use on the car so that give me an idea that they don"t care about there work or my car.

Quality of work fell well below expectations. The job was very far from satisfactory. Also promises were not upheld. The appraiser did not inspect the work before pickup. Further when I arrived to pick up my car Darcars staff were standing around talking loudly wth one using profane language in the presence of my 8 year old. So bad that we stepped into the rental car office to escape the foul language. Next, after pointing out my issues to the Darcars repairman, I was told that he repaired just the section he was told to by the appraiser. Meanwhile there were still noticeable defects in the paint. I asked to have those sections painted but told by the repairman that my car would look worse than before if he painted the questionable section and added clear coat. Not a confidence inspiring comment. It was alzo suggested that i take the GEICO pqyout and accept the car as is. I'd like to have my car serviced at the Range Rover recommended facility. Please.advuse on how we can cover costs.

Very good Job..! Everyone at Body shop worked so hard ..And I very happy to take back my Lexus quickly ..! Really appreciate and thanks..to all of you ! Nice day, Michael.

I just want to say thank you for making my car situation a painless experience. The team work was amazing. You are number one!!!

My car I had nail in rear passenger tire as well as the front right

Prompt professional customer updated

I was very happy the repairs were completed much sooner than expected. Overall it was a very smooth and problem-free proces. The staff at both the rental car office and repair shop were all professional and friendly.

Professionalism was maintained. Much appreciated.

The repair was not completely done. The collision center said they don't fix textured bumpers. I am extremely unsatisfied! Didn't like the way they handled everything...they acted as if I was going to leave without paying my insurance deductible....will NEVER go back!

Very professional and reliable

I was extremely pleased with the services on my car. From start to finish everything was seamless, and the entire staff was very helpful. To see my car looking good as new was more than I could ask for. To add to it all I found that my car had been vacuumed and washed. I am so grateful to the entire team for going above and beyond to make this such a smooth experience. Thank you all!

The staff were very nice.

I am very glad they were able to finish the work before the original estimated repair date. That really helped.