Crash Champions - Plainfield

Customer service was great, the process start to finish was simple and fast. Helped making an annoying situation less annoying.

Didn't take too long and vacuumed car cleaned windows filled tires even got flowers repair looks like brand new car.

Very very good

Excellent work as always!

Great customer service

Everything went great and the team at Crash Champions is so nice.

Very professional,fast,clean and informative.

Juan kept me informed all along the process of my repairs. He is very personable and efficient. My car never looked better.

I like that I was inform about everything that was going on with my car from the day I dropped it off until the day I picked it up. I’m happy with the job and very well pleased with the customer service.

The repair was extremely done and the car washed and and cleaned inside as well thank you Crash Champions for doing an excellent job

I really enjoyed and appreciated the daily texts of the process and status of my vehicle. Worked very well “until” the day scheduled for my pickup. That Friday I received a morning email that shared that the vehicle was on the final stage and would notify me if any delays were encountered. 5pm arrived and no call. I contacted the office and it was closed. Left a message to retune my call did not receive by the time I returned the call Saturday morning at 9am for a 12n pickup. Disappointing. I did like the friendliness and the care of the staff. Everyone was very friendly and courteous. When I picked my vehicle up I noticed the air bag indicator was lit on m dashboard. The tech scanned to try and fix. Need to bring the vehicle back to address this issue. Surprised that the tech working on the vehicle would not have noticed this issue when doing a final checklist. I am satisfied with Crash Champions. I have used you in the past and will continue to consider you for future work. You have something very nice in the update status, but missed the mark on the last day for pick up. Between the miscommunication and the indicator light not being caught, I have to say I was disappointed, although very accommodated.

Excellent service throughout!

Amazing job ky car just looks in pristine condition I couldn’t even tell if it were it was the damage Great job!!

Service was amazing! Great with keeping me updated on the repairs on my vehicle and very polite! Would definitely recommend this service to a friend.

Great service and friendly

Just to keep doing what you are doing. GEAT PEOPLE, GREAT CUSTOMER SERVICE

Great customer service and quality work

From check-in through repairs to picking up my car, Moises was a consummate professional. I hope I never need my car repaired again, but if I do, I'm going back to Crash Champions!

Timely updates. Car was returned clean outside and inside

Great job!