Body Shop

Real Reviews From Verified Customers

James L.
Vehicle Make : Hyundai
5 out of 5
2/25/2016
You guys went above and beyond any expectations I had!! My car was done super fast, I got updates every day and it was returned to me looking immaculate inside and out!! I am so impressed with your company and will recommend you highly to friends and family!
David H.
Vehicle Make : Dodge
5 out of 5
2/24/2016
Great job! Thank you for the super wash too.
Roy H.
Vehicle Make : Range Rover
5 out of 5
2/24/2016
Communication customer service and quality of work outstanding
Leighann C.
Vehicle Make : Jeep
5 out of 5
2/21/2016
Very helpful and friendly! Thank you!
Nicole W.
Vehicle Make : Hyundai
5 out of 5
2/13/2016
They were fast and did a great job on my car. They kept me Informed along the way. I would recommend them to a friend.
John M.
Vehicle Make : Subaru
4 out of 5
2/12/2016
The entire staff at the Lakewood, Washington shop were friendly and engaging and efficient. All were clear about what was required to achieve the repair and I was kept current on the estimate process. Greg was particularly helpful and responsive, as was Michelle at the front desk. Though one does not "enjoy" having to go through this process, the very professional group in Lakewood made it a good experience.
Sue P.
Vehicle Make : BMW
5 out of 5
2/10/2016
Greg was very helpful in showing me the damaged parts before I committed to having the work done. Your team was also flexible with my schedule and communicated well when I was out of town. The car looks great! Thanks!
Glenn J.
Vehicle Make : Honda
5 out of 5
2/10/2016
The service from start to finish was outstanding. I was updated throughout the process of my car repair. I would definitely recommend Abra to anyone in need of a auto body repair.
**** C.
Vehicle Make : Chevrolet
3 out of 5
2/10/2016
They did a really good job on the bumper. My vehicle was actually towed from the Lacey office to the shop in Lakewood. I just hope at that distance dolly wheels were used to tow my vehicle because towing by just left in the front is not good for the vehicle. Other than that my vehicle seemed to look pretty good. Thanks.
Reginal J.
Vehicle Make : BMW
5 out of 5
2/5/2016
Great group of folks! Keep you well informed!
William F.
Vehicle Make : Toyota
5 out of 5
2/2/2016
The quality of your work & customer service is awesome. I was very happy with your turn over time to get the job done ????. Also thanks to Enterprise for their excellent customer service. A very special Thank You to all you folks at ABRA ????.
Tyler M.
Vehicle Make : Toyota
5 out of 5
2/2/2016
I really appreciate your guy's work. You guys did a great job.
Dave B.
Vehicle Make : Dodge
5 out of 5
1/31/2016
The employees were very friendly and helpful with keeping me informed about my car
Jeffrey S.
Vehicle Make : Volvo
4 out of 5
1/23/2016
Never experienced this level of customer service at a body shop before. Lisa was fantastic! I'm actually looking forward to my next auto wreck.
Chandler A.
Vehicle Make : Toyota
5 out of 5
1/20/2016
My car looks great!
Roy T.
Vehicle Make : Dodge
5 out of 5
1/16/2016
Thank you for the quality work and professionalism of your company.
Chase B.
Vehicle Make : Ford
5 out of 5
1/15/2016
I really appreciated how easy the process was. Abra communicated with my insurance company and provided seamless service. I also really enjoyed the updates I received on the status of my vehicle. I will definitely use Abra in the future and recommend them to friends and family.
Stacey &.
Vehicle Make : Ford
2 out of 5
1/15/2016
There are really good and dedicated people here. We were pleased with the service too. My only critique is that My assignment sheet said "no rental limit" which the staff took that to mean I didn't have to pay for a rental car when I thought I did. So that term "no rental limit" should be better understood. Ultimately though it is my responsibility to know what coverage I have, so this does not reflect poorly on the staff, but it did lead to confusion on my part.
Robert C.
Vehicle Make : Kia
5 out of 5
1/15/2016
Lisa and the rest of the staff were very professional with up beat personality.
Rashawn W.
Vehicle Make : Pontiac
5 out of 5
1/13/2016
They were fast, really friendly, and kept me up to date every step of the way. I really enjoyed my experience and I definitely recommend others.

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