Salome K.
Vehicle Make : Lexus
Well it took a while for my car to finish I uunderstand it was because of the holidays and weekends involved. At anyrate I still give Tim an excellent evaluation in updating me as to when parts are available and I appreciate the automatic texts that also updated me with the repair.
Jose U.
Vehicle Make : GMC
Very happy with the work performed on my vehicle
Connie L.
Vehicle Make : Hyundai
YOU FORGOT TO PAINT MY DOOR HANDLE! OTHERWISE THE SERVICE WAS GREAT!
Lynna S.
Vehicle Make : Ford
Great service and great work! Was not expecting to get my truck back so fast! James was amazing to work with!
Miguel A.
Vehicle Make : Nissan
Roland was very informative about what was happening with work being done. Nice and friendly to work with
Homero T.
Vehicle Make : Toyota
All repair were done on time, very satisfied with repairs and customer service. THANKS
Donald M.
Vehicle Make : Buick
The repair facility was difficult to find. It was cloged up with cars to begin however after Tim showed up it went well. Updates on repairs were frequent and welcome. Parts delayed things but it was all a little sooner than we thought. Checking out was a breeze, repairs look good--thank you. We won't be able to drive the car for a week as we are out of town. Am sure it will be fine when we return. Just think you need better directions to your repair building.
**** H.
Vehicle Make : Hummer
Excellent service all around. I will definitely recommend you to people and I would definitely use you guys again. Thank you.
Larry G.
Vehicle Make : Nissan
Tim did a super job of keeping us informed. I also appreciate hi attentiveness to detail in finding the damaged muffler before dispatching my vehicle to me.
Daniel F.
Vehicle Make : Honda
Not quite accurate on when the car would be ready, but James was very friendly and responsive. Good attitude...thanks
Joann M.
Vehicle Make : Chevrolet
I was completely satisfied with the work. Tim kept me updated and informed.
Jacob M.
Vehicle Make : Jeep
Everything went great... super nice.
Leonardo B.
Vehicle Make : Toyota
Repairs were done in the time that I was told
Stacy M.
Vehicle Make : Dodge
Tim was great at providing updates. Thank you
Josephine B.
Vehicle Make : Lexus
I appreciate Mr Roland Tapia very much.
He demonstrated friendliness and showed interest in getting my vehicle
Repaired.
I am a returning customer due to his knowledge
And professional service received in the past.
Thank you
Josephine B
Elvira W.
Vehicle Make : Chevrolet
I appreciated that you had a well experience team and I didn't have to be concerned about anything down to the rental car . I love that I got emails saying that you all were taking very good care of my car because I had a power wheelchair in the back of it. I put my trust in Auto Nation and the results was I 'm satisfied, thank you so much .
Rajan A.
Vehicle Make : Cadillac
It took 62 days of calling the shop and then getting angry at them at he end to get my simple tail light fixed. A gentleman by the name of Randy Chacon was in charge of my repairs and he NEVER returned a single phone call of mine. Eventually, I complained to Michelle and Randy assigned my job to a James Deming who took just 10 minutes to return my phone call and got my work done immediately. James is a star and Randy - well he NEEDS to start returning phone calls and handle customers much better. Things got worse as State Farm closed my claim in the mean time and it had to be re-started!
Gabriel L.
Vehicle Make : Ford
Rude customer service staff. Roland, the man stating they fixed my car later told me my car didn't look broken or like it was in an accident. Later informed he had not even driven the car to hear if the car was working other than parking it. Told me if I was not satisfied to take my vehicle to some one I trust before bringing the car back to them. I had no idea that I could not trust these guys initially.
Victor G.
Vehicle Make : Kia
Auto Nation collision was extremly professional, fast and efficient. I was very satisfied with all the employess especially Roland. Roland was very nice and he explained the repairs on my car. My car came out great and I am satisfied with the service. Thank you Autonation Collision!
Jon R.
Vehicle Make : Honda
Job well done. Folks were extremely pleasant. Repairs were completed a week earlier than estimated. I would like to see a choice of getting noticed by email or text rather than just text.
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