Louis G.
Vehicle Make : Honda
I like the way they kept me inform and up to date on the repairs, thank you.
Rob M.
Vehicle Make : Honda
Great customer service from Jon and Matt. Matt called every couple days letting me know the status of the repairs. Would recommend to friends and family.
Thanks
Rob M
Paul V.
Vehicle Make : Chevrolet
everyone we delt with was very helpful when ever we would call
Sandra T.
Vehicle Make : Chrysler
My daughters car looked brand new they did an excellent job. I'm a lifetime customer.
Cheryl W.
Vehicle Make : GMC
I appreciate being kept in the loop and updated frequently throughout the repair process.
Juliann W.
Vehicle Make : Subaru
Matt kept me informed on a regular basis as to the progress of the repairs. He was very helpful in addressing and answering any questions as they came up. Way To Go, Matt
Dean M.
Vehicle Make : Toyota
Great job. Kept me posted through the whole process
Shannon S.
Vehicle Make : Nissan
I so appreciate how Matt kept me informed of what was going on with the repair of my Nissan Altima. I was rear-ended by another party. Matt was really helpful in letting me know what was going on with the insurance company that was responsible for paying the repairs and that company was not very cooperative. I would definitely use Auto Nation for collision repair again and would highly recommend them to family and friends.
Jacob F.
Vehicle Make : Jeep
Matt was very helpful and pleasant. he kept in touch with the progress of our vehicle. If your staff is like him, you have a great team.
Mike R.
Vehicle Make : Subaru
Matt was especially great at keeping me informed, estimating times, and being an all around friendly guy. Even got my car ready early! Thanks so much!
Jarrod P.
Vehicle Make : Subaru
The communication from Matthew **** was great. I have had work done at this location previously, and I had no idea what the status was on my car after experiencing a delay. Matthew was very responsive and attentive.
Lisa V.
Vehicle Make : Toyota
Shannon was wonderful to work with. He kept me well informedabout the peogress, and made sure my car met my specifications before it left the shop.
Saleem &.
Vehicle Make : Toyota
ALL GOOD
William H.
Vehicle Make : Jeep
You did an outstanding job of keeping me updated on the status of my vehicle. Every ****-2 days I received phone calls. I appreciate you challenging the car insurance company to lobby for OEM replacement parts rather than repairing/refurbishing the damaged parts.
Susan C.
Vehicle Make : Subaru
Matthew ****'s communication with me was absolutely outstanding. He is a great model for all customer service. The world would be a better place if more people treated their customers with such sincere concern. He notified me at the minimum of once a week just to keep me updated on the progress of my car. Kudos to him.
I was very happy with the final result of my Subaru. It looks just like the day I bought it. Thank you!
Chelsiann H.
Vehicle Make : Honda
Great service and advice from Jonathan Nagle and Matt - they kept me updated on the status of the work being doing on my vehicle, and were always polite, professional and helpful.
Robin O.
Vehicle Make : Fiat
I worked with mat **** who demonstrated stellar customer service. Matt called me at least once a week with an update as well as when progress on my repair was occurring. Matt also coordinated with Steve, the service manger at fiat autonation, so that my vehicle would be taken to Steve for an oil change when your work was completed. Matt was an exemplar manager of my case. He handled the situation with aplomb. I thank you for great customer service.
Rolf D.
Vehicle Make : Subaru
Excellent service; took a little long.
Justine R.
Vehicle Make : Toyota
My car was in your care for a month and the work was not completed correctly. My bumper can be pushed in with one finger, no foam??? If I knew that the bumper which is not an original manufacturer piece would look this bad I would have paid the difference to have it done right.what is worse is that the rep said this is always the case that one side will not fit right (both are off), if this is something you know you could have told me ahead of time. Because now the other pieces don't fit right. It's a joke
Sheldon F.
Vehicle Make : Toyota
Good job in repairs. The updates were a big help.
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