Kim K.
Vehicle Make : Nissan
Everyone was totally amazing!
Gabrielle N.
Vehicle Make : Subaru
Once things got started, the experience was wonderful and your team stayed in touch on a timely basis.
Paul W.
Vehicle Make : Toyota
Very professional and helpful during the entire process. Adam kept me informed. Work on car was excellent.
David B.
Vehicle Make : Toyota
Everything was fine until I got my car back. It was not put back together right and made a terrible noise
when put in reverse. The technicians should have caught that. Working with Leah was such a pleasure. She kept me up to date and always called when she said she would.
Ashliegh M.
Vehicle Make : Subaru
Diego was a phenomenal at communicating every step in the process and very knowledgeable. Thank you!
Pamela V.
Vehicle Make : Chevrolet
I had to ask questions, I wasn't given much information of what to except with the process.
I felt like, just leave your car, we'll fix it.
Although, the work was good. I just didn't feel
like there is much effort to explain the steps,
even though this business does a lot of repairs, and the work can be repetitive, a little more first customer contact would be appreciated at the beginning
Allison M.
Vehicle Make : Jeep
The follow up was great all was good
Jeanne C.
Vehicle Make : Toyota
Starting with Paige at AutoNation Collision located at the dealership who got the process going and then the follow-ups with Matt, I was extremely satisfied with the service. Although I never spoke directly to Matt, he left several messages letting me know the status of the repair. Very professional and courteous! Thanks!
Stephanie W.
Vehicle Make : Subaru
Diego was extremely professional and informed me every step of the way. Thank you!
Roger P.
Vehicle Make : Subaru
the repair took much longer than expected! But the car looks great
Kathy A.
Vehicle Make : Nissan
The front and rear bumpers look great. And, I appreciate that the interior of the car was cleaned. Thanks. Now it looks like I need to have the hood painted.
Michelle R.
Vehicle Make : Hyundai
Diego **** and his team were easy to work with, always kept me informed, and put my vehicle back in better shape than before. A great team!
Kirsten N.
Vehicle Make : Subaru
Great email communication from Matthew ****. He always kept me posted as to the progress on my car.
Great car pickup experience from Danielle.
Jon D.
Vehicle Make : Subaru
Do NOT contact me.
My only gripe is the timeline I was given for repairs to be made. I was told 4-5 days at time of scheduling. In total, I was without my vehicle for 15 days. Setbacks happen, but I received ZERO communication unless I made the phone call myself.
The quality of the repair is average.
Linda S.
Vehicle Make : Jeep
I had such an amazing experience, I was updated often and my car was finished when they estimated it would be.
John L.
Vehicle Make : Toyota
Great service and very satisfied with the repair. Time in shop was very reasonable. Was kept updated on status by Diego Atencio. Well done.
Fidel P.
Vehicle Make : Jeep
Great communication. Kept in the loop the whole time. Work completed looked great no problems!
Donna P.
Vehicle Make : Toyota
The customer service I received working with Sarah Taylor is greatly appreciated! After her initial estimate, additional damage was found on my car and she able to get the extra charges paid by the company that caused the damages. Throughout the process she was professional, polite and informative.
Karla A.
Vehicle Make : Honda
Leah was wonderful to work with! She was always available and clearly communicated every step of the process, and helped guide us on dealing with the insurance companies involved. Our car repair turned out perfect and I will highly recommend AutoNation Collision Center to my friends and families if they are in need of repair services. Additionally, while I hope we never have a car in an accident again, but if we do I will definately bring our vehicle to AutoNation and request to work with Leah again.
Lia W.
Vehicle Make : Toyota
It was a pleasure working with Leah.
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