Lexus Of Cerritos Collision Center

Amazing job!!! Thank you so much for fixing my car.

I really love the daily updates.

Great service and got my car less than a week and my car was nice and clean

The staff was friendly and accommodating during my visit. My car was ready in a timely manner.

Excellent customer service. Smooth & easy. Todd was a tremendous help. He was very communicative & professional. Definitely recommending.

Great service and overall experience

nice and quick job

Was happy with the end result. You guys did a great job.

Great service

Todd did an excellent job he kept me informed throughout the repair process and his customer service etiquette was exceptional!

Todd is very helpful

Outstanding customer service. The employees are very friendly and helpful. The communication on the repair progress was exceptional. I will recommend this facility to everyone.

I am completely satisfied with the maintenance services provided by toyota maintenance team. I got my vehicle much better than before. THANK YOU FOR TOYOTA MAINTENANCE TEAM.

Anthony ****, was very professional, prompt, and he always kept me updated on my vehicle. He is to be commended on his outstanding job in keeping me happy.

Car does not look repaired at all. There is a Crack on the engine still and many loose wires in engine bay. I understand it still needs body work but it seems all you did was replace the camshaft cradle and the bare minimum for everything else. This car looks like it has had engine damage. I brought it to you for repair. Nothing done to visually repair. i was told by the body shop there is also no transmission fluid in it either. How could lexus have fully tested my car without transmission fluid. It wouldn't even turn on. - its is a BRAND new why would I get it returned like that. It is not the body shops job to touch engine at all. That's why it was outsourced to you. Sarah is going to contact the body shop tomorrow. Lexus cerritos had my car for 2 weeks and this is what I get. Are they going to be responsible if I have engine or transmission problems later.

The rep that handled my claim (Anthony) was a very professional person,prompt and explained everything in an outstanding manner. If services are needed again by myself, family or friend I will definitely send them to Lexus of Cerritos Collision in Long Beach and tell them to ask for Anthony.

Todd Kippers gives great customer service he kept me up to date with my vehicle. It was nice that I did not have to keep calling him.

Great service and great quality! Patrick was very professional and informal through out the whole process. Thanks for turning a bad situation into a great experience with the end result being A1.

Very easy. Patrick was nice. The text updates were good. Car looks great. Thank so much!

Anthony was very honest about the timeline for the repair and always responsive when I had questions or asked for an update.