Eva G.
Vehicle Make : Toyota
Thank you Jesse,
My car looks very nice! ????
Mary Rose.
Vehicle Make : Toyota
Keep up the good work
Barbara W.
Vehicle Make : Lexus
I was completely taken care of.
Lisa R.
Vehicle Make : Lexus
Car looks great! Thanks for the great service.
Maria B.
Vehicle Make : Lexus
There's a pen/marker mark on the dashboard that was left not taken care of which was very frustrating. Working on getting it cleaned with Jim/Lexus. The receptionist and Jessie who helped me through the paperwork however was nice and professional. The work done on the car however was satisfactory.
Luke P.
Vehicle Make : Lexus
The repair was well done. Althought I'm not exactly happy with the timeframe getting thing done but with the insurance taking their free time, I don't blame Lexus Cerritos Collision Center. I like to point out that there are some very light minir white mark/scratches behind the door handle. I didn't notice it AFTER I got my car back because I couldn't wait to start driving my Lexus again (after **** month). Not exactly a big deal but could be taken into consideration for fiture reference. Since this is a 2016 brand new car, I like to keep it as new as possible. Other than that, great job on the repair and frequent update on the ongoing process.
Herng L.
Vehicle Make : Lexus
Patrick and staff were friendly, courteous, and knowledgeable. I am pleased to receive text messages regarding the progress and status of the repair job. Thank you!
Yeymi F.
Vehicle Make : Lexus
Great work timely manner
Amelia L.
Vehicle Make : Mercedes
They did a great job and I really enjoyed getting the text messages on the updates on my vehicle!
Rafael D.
Vehicle Make : Toyota
I am satisfied with the completion of repair as well as the day to day updating of your very respectful staff regarding progress of repair.
Carlos E.
Vehicle Make : Toyota
Anthony ****, Collision Estimator was professional, informative and provided excellent customer service.
Florencia H.
Vehicle Make : Lexus
I got my car back on the day it was promised to me by Patrick. Thanks for a job well done.
Anthony N.
Vehicle Make : Lexus
Very satisfied with your service.
Jose/kimberly T.
Vehicle Make : Lexus
Jesse Estrada was excellent. He made me feel very comfortable in asking any questions and explained all the details and also kept in contact with me requesting the progress of my Lexus, which made me feel more at ease. I would like to Thank Jesse for making this whole process easy for me, I couldn't of asked for a better person to take care of this. I am also very satisfied with the job they did on my car. It looks great! Thank you again Lexus team.
Molly K.
Vehicle Make : Toyota
My car looks fantastic and rides very smooth. Thank you
Mossie H.
Vehicle Make : Lexus
The collision team was awesome
Veronica A.
Vehicle Make : Toyota
Appreciated the updates via text.
John W.
Vehicle Make : Lexus
Our vehicle was delivered on-time and was clean and ready to drive home. Many thanks to Patrick at the Collision Center who oversaw the repair and to Jim at the Dealership who delivered the car in an immaculate condition. Many thanks to your team.
Kristi K.
Vehicle Make : Lexus
Todd was the reason I chose this center rather than one closer to my home. He is very knowledgeable and personable.
Sharon N.
Vehicle Make : Toyota
I found Todd very forthwright and efficient....and they kept me updated. All was good.
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