Service King Parkesburg

Brenda was really great

The crew did a fantastic job on my car. They even took a scuff mark off of my car door that someone had put on my door. Thanks for doing a great job on the bumper of my car because you made my car look like brand new again.

Great , fast service . Very happy

So helpful and compassionate, effective and efficient! The best!

I have t heard about this company or heard anyone using them. But would recommend to anyone.

Awesome customer service. Professional and friendly. ...and timely. Thank you!!

Very friendly staff.. great communicating letting us know each step.. went over and above to please customer with cleaning inside and outside of vehicle.. We highly recommended..

Used services several times and have always been pleased

The Parkersburg group was amazing and kept in contact with me on a nearly daily basis. Totally please with the customer service Craig C

We had a great experience. Everyone was incredibly friendly and accommodating. We loved having the frequent updates on how our repair was going.

Everything was great. I was updated frequently, you have great customer service.

The Parkesburg branch is swell, however, my initial contact with the collision center was absolutely awful. (You did not have the "collision call center" when I have had previous repairs fixed.) If this had been my first time with Service King, I would never go back again due to that experience with the collision center. The person (male) I spoke to was not really that friendly: it almost sounded that the person was upset I ruined their day by calling in to set-up a repair. Worse yet, the person assumed that I knew everything and would not tell me information I needed to know about how long the repair might take (it was an insurance claim) which would impact the day the vehicle was brought into the shop, the procedure for getting an Enterprise rental, etc. The only way I knew how to get these answers is because I have directly used the very helpful staff in Parkesburg on previous occasions. Please retrain your collision call center staff how to be customer friendly and make them aware of what they need to tell customers so the experience will be a nice one.

Thanks phil

The team at the Parksburg office did a fantastic job on my SUV! They communicated with me throughout the process regarding the progress of my car and took the stress out of my repair.

Not only does the repair look good, you went above and beyond by cleaning the vehicle as well. I love the email updates. It was comforting to know the progress being made with the repair. The staff whenever calling or at the office was nothing but kind and professional. I would highly recommend LC Body.

Great job!!

Great service, my truck looks great!

The paint job is botched. The headlights have specs now. The car makes a sound when I turn. There are still marks from dear on wind shield. When I took it back they didn't agree. Now going to file a formal complaint with All State and Consumer Reports.

Seth and the other guys were awesome!

Service was excellent and fast, staff was very personable and friendly