Service King Draper

Very nice, helpful, and did a great job with the repair.

Dixie was great! I didn't have to ask where my car was at in the repair process. She kept me informed every step of the way. I authorized to receive text messages. This is helpful. At times I was busy at work but would still received updates via text.

Daniel was awesome. He called several times and walked me thru the process of fixing my car step by step.

The Mustang was delivered for repair We keep informed on a regular & timely bases of the progress of the repairs & how they were going. The Mustang W's done as promised on Friday September 22nd. We picked the car up & went in our happy way. Service King is the best & I refer family & friends to them all the time.

Excellent job and service repair great as well

We aopreciated that you put so much effort into keeping us aware almost every day of how the job was going.

I dropped my car off and they didn't tell me I had to sign paperwork before repairs could begin. I would have got my car back a lot quicker if they had had me sign the paperwork when I dropped it off.

Good job on the repairs, looks better than it did before the collision, probably because you washed it too :). I appreciated the communication, and that they didn't try to give me the most expensive options by default. You were the best price and I got in with you the fastest, and I didn't feel like an idiot or like they were condescending, so that turned a really bad experience (the collision) into a bearable one. Thanks especially to Dixie for all her help and friendly attitude!

The process was fine up until the very end. There was a delay from the original completion date, which is fine, I understand that can happen. However when the day the vehicle was next promised arrived, I hadn't heard from anyone and so around 3:30 p.m. I called and was placed on hold and forgotten about for about 20 minutes. I called back and was told that the car probably wouldn't be finished that day maybe the next or the day after that. I explained that I needed as much notice as possible so that I could work out arrangements to drop off the rental and pick up our vehicle because I work and so does my teenage son who's been driving the rental. I received a call the next day around 5 p.m. I was told that the car would be finished and I could pick it up within the next 45 minutes to an hour. Again I explained that I needed more notice, had I known earlier in the day, I could have picked it up that night. But I had just started dinner and there was no way I could get down there before they closed. Overall, the experience was positive, but I did experience some frustrations at the end based on the lack of communication.

Did an amazing job on my WRX!

You guys are stellar!!

Very professional environment, great customer service. Service advisor Daniel did a fabulous job.

we found some black glue like material on the back tail light that I had to remove other than that the car looks great thanks for finishing up early

Thank you for the good job well done on my car repairs!

Dixie was awesome!

Great job, only thing I would suggest is adding a nice touch if doing a quick vacuum of the car when you are done.

I was impressed with the professionalism of the employees at Service King in Draper, Utah. Daniel was very thorough in explaining everything to me regarding the repairs to our car. We were notified daily of the progress on the car which was indeed appreciated. I was also impressed with the cleanliness of the office and facilities in the building. Cleanliness and great customer service always makes a stressful situation a much better experience. I experienced both at Service King. Thanks!!!

Daniel kept me informed and updated every step of the way. He is very good at his job. Very satisfied.

Great to work with and very accommodating !

Daniel was so so helpful and prompt with his service. My car was in amazing condition when I got it back. Will definitely be referring friends and family to the service king!