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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 184 reviews 79%
4 star 33 reviews 14%
3 star 6 reviews 3%
2 star 5 reviews 2%
1 star 4 reviews 2%
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(All Vehicle Makes)
Patricia S.
Vehicle Make : Acura
5 out of 5
1/23/2021
Very nice repair work and my car was Very clean.
Luz A.
Vehicle Make : Mitsubishi
5 out of 5
1/18/2021
This is my second vehicle that I have repaired with Black Walnut. The work is superb and there are no complaints. Extremely satisfied with the work. My only comment or suggestion would be that there should be more communication with the customer. I never know the status of the vehicle. I always need to call to find out the progress. It would be nice to receive update calls, i.e., “your parts have been ordered and it should be two weeks for the repairs to be completed “. That would be nice. Thank you.
Kirby H.
Vehicle Make : Volkswagen
5 out of 5
1/8/2021
The entire process (estimate, scheduling, drop off & pickup, and payment) was so easy! Everyone I spoke with during the repair was very friendly and eager to help.
Jean E.
Vehicle Make : Toyota
5 out of 5
1/8/2021
The people who I dealt with were very friendly, the estimate of costs was accurate, the work was meticulous and the car was very clean.
Earle R.
Vehicle Make : Honda
5 out of 5
1/3/2021
It look like a new Honda when I picked it up. Thank you!
Laura N.
Vehicle Make : Subaru
5 out of 5
12/23/2020
Thank you for doing such a professional job!
Josh G.
Vehicle Make : Dodge
5 out of 5
12/23/2020
I cant wait for you to do my truck you guys are great and I soo want this I love your work its great.
Brian M.
Vehicle Make : Chevrolet
5 out of 5
11/14/2020
Your company did an excellent job. My 10 ear old truck looks brand new.
Eric R.
Vehicle Make : Infiniti
5 out of 5
11/2/2020
Superservice. Small problem taken care of Immediately at reasonable price. Have made Many recommendations to friends. Good people to work with
Cara W.
Vehicle Make : Jeep
5 out of 5
10/24/2020
The whole process was so smooth. Everyone I worked with was knowledgeable and professional.
Wyoming Jim.
Vehicle Make : Honda
1 out of 5
10/17/2020
The repair took 4 times longer than originally stated, missing 3 deadlines. At no point was I contacted regarding delays.
Judy J.
Vehicle Make : Cadillac
5 out of 5
10/11/2020
everything was great even the final detailing looked like new
Nova S.
Vehicle Make : Toyota
5 out of 5
10/6/2020
Everyone there is super nice. I was told exactly what was happening. And then they took care of everything. I was very relaxed and very informed.
Holly M.
Vehicle Make : Scion
5 out of 5
9/24/2020
Fast, professional work at a reasonable price; what could be better? Thank you, Black Walnut!!
Al J.
Vehicle Make : Honda
5 out of 5
8/20/2020
Keep doing what you are doing.
Cliff L.
Vehicle Make : Hyundai
5 out of 5
8/20/2020
I wouldn't take my vehicles anywhere else for repairs!
Cynthia S.
Vehicle Make : Subaru
5 out of 5
8/18/2020
Expertise. Courtesy. Promptness. Good humor . Honesty Extra service with cleaning car.
Robert S.
Vehicle Make : Chrysler
5 out of 5
8/12/2020
Excellent as always.
Barry &.
Vehicle Make : Chevrolet
5 out of 5
8/10/2020
Quality work as always.
Timothy R.
Vehicle Make : Ford
5 out of 5
7/27/2020
Thank you for the work you did on my F250.My truck looks like a new truck.You guys did an excellent job.

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