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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 17 reviews 71%
4 star 5 reviews 21%
3 star 0 reviews 0%
2 star 1 reviews 4%
1 star 1 reviews 4%
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(All Vehicle Makes)
Greg G.
Vehicle Make : Chevrolet
5 out of 5
3/8/2019
I have not dealt with insurance in a long time. I was very impressed with how easy Dustys made it for me to get my car repaired. Everything went very smoothly and the communication was very good throughout. My car looked better than it did before the accident. Thank you!
Michael H.
Vehicle Make : Subaru
1 out of 5
3/2/2019
Left scratches on my car.
Christopher G.
Vehicle Make : Subaru
4 out of 5
3/1/2019
Overall excellent service from all members of the team. One small observation: the young lady at the front desk (not Linda, the other young lady), was asked by a co-worker if she needed any help. As I was waiting to be helped, she pointed at me and said "well, that guy needs help". Not a big deal, but maybe a little more professionalism would help. I'm not used to service providers pointing at me and referring to me as "that guy". The next costumer might take offense. Thanks again for the great service from everyone!
Peter J.
Vehicle Make : Subaru
4 out of 5
2/21/2019
It was hand led well from start to finish. Jessica kept me updated and the was completed on time.
Denise T.
Vehicle Make : Ford
5 out of 5
2/16/2019
Front desk staff were knowledgeable and friendly. Jessica was great; I really appreciated being kept informed on such a regular basis.
Joel D.
Vehicle Make : Honda
5 out of 5
9/7/2018
Friendly, helpful staff.
Michael H.
Vehicle Make : Ford
5 out of 5
5/21/2018
Wonderful job. You guys went above and beyond even cleaning the inside of my car! Will definitely keep you in mind if I ever need something else.
Deborah S.
Vehicle Make : Lexus
4 out of 5
7/27/2017
Very professional and helpful throughout. When I picked up the car the man who checked out the final work with me spent quite awhile going above and beyond filling in some scratches that were not part of the work. It was very much appreciated.
Larry L.
Vehicle Make : Honda
5 out of 5
7/8/2017
Beauitful good job
Timothy P.
Vehicle Make : Mazda
4 out of 5
6/27/2017
I've never had a collision before and never needed to hire a firm for body work/ repair. I didn't know what to expect, but I am ****,000% satisfied. The work is stellar and the service was fantastic. Allan was my point of contact and he has been supremely helpful and keep me in the loop of repair progress and unexpected delays. I hope never to need car repairs agin, but if I do, I know who to call. Thanks you!!
Julie H.
Vehicle Make : Nissan
5 out of 5
4/22/2017
I was blown away by Dusty's service! You guys help deal with insurance, arranged the rental car ... just went above and beyond and meant so much! You had amazing customer service and everyone was so nice!
Richard B.
Vehicle Make : Chevrolet
5 out of 5
4/8/2017
Keep up the amazing work. Thank you for working so hard and making this such a great experience.
John B.
Vehicle Make : Toyota
5 out of 5
11/12/2016
Went way beyond my expectations or any other experience I've had before!
Brian R.
Vehicle Make : Ford
5 out of 5
10/14/2016
Thank you for being completely professional, helpful, and friendly throughout the whole process. This was the first time I had to repair a car due to a collision, so I truly appreciate the guidance I received from the Dusty's Collision employees while I was going through the process for the first time. I brought my car to Dusty's annoyed that I had to deal with repairing it, but after looking at the repair work I am completely convinced that my car is as good as new. Thanks for the good work! You have definitely earned my recommendation if anyone I know needs collision repairs. Also, thank you for dealing directly with my insurance company throughout the process. Thanks!
Dante B.
Vehicle Make : Ford
5 out of 5
6/16/2016
Thank you for making this a stress free situation
Brian R.
Vehicle Make : Subaru
2 out of 5
4/16/2016
If you have not started on our van tires please do not. We are very unhappy with the service on our Subaru and would prefer to take our van elsewhere. We will follow up with our complaints Monday because our Subaru is not safe to drive. We need it fixed right away.
Xiaohui Z.
Vehicle Make : Jeep
5 out of 5
1/22/2016
Great job, I like the text updates
Robert C.
Vehicle Make : GMC
5 out of 5
1/21/2016
The repairs on our GMC Acadia were done quickly, with excellent quality and vehicle was returned in pristine condition inside and out. Thanks Bob Cutler
John C.
Vehicle Make : Saab
5 out of 5
1/16/2016
Very friendly
Richard P.
Vehicle Make : Acura
5 out of 5
12/3/2015
Professional, understanding and kind. And fast!!

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