Service King Redmond

There athe polish is not done correctly and I still see scratches on the car. I am visiting again on Monday and I hope they will fix it n my second visit. Please provide good service to customers.

Great service from a-z. Keep doing what you guys do the way you do it. Really makes the costumer feel like a king ;)

Very efficient service.

Took 7 weeks to finish it

Excellent and timely work.

Lina was a very knowledgeable and professional representative. She answered all my questions and was always cheerful. It was a pleasure to deal with her.

Best experience ever. So professional, amazing communication, perfect repair, beyond friendly service staff. Will be coming back. And Geico was amazing--might be changing insurance.

Took too long.

Thank you for taking care of my care

Hello, I found there is a little hole on my bumper that's white where the paint apparently did not dry all the way. As well - my nice new rhinestone screw covers for the license plate were scratched. And the seat cushion I use on the driver's side which I purposely put it in the trunk so other people's rears would not be sitting on it was covered with dirt as well as a pair of pants that were in my trunk. It seems my car was treated carelessly and details were not attended to.

The car is not done. They actually match the color of the bumper completely wrong. And we installed one of the fog lights they cracked it and it was quite obvious and they still told us it was done

The car looks back to where it was prior to the accident! Thank you Service King!

My Service Advisor was Todd Paul and from the moment I walked in the door Todd and his team treated me with kindness, respect and dignity. I have never been involved in a car accident before and was honestly nervous to head to the shop and deal with another person's insurance company, repair shop and rental car service. I was also annoyed that because some knucklehead hit me, I had to go through this. But...to my surprise I felt comfortable, at ease, and felt like I was in caring hands the entire time. Todd and his team worked seamlessly together and I left completely relieved! The team followed up via text messages with updates until my car was complete. I was so excited to get my car back! When I arrived for pickup my car had been cleaned (added bonus) and Todd was there to walk me to my car, show me the work that had been done and hand me my keys. Well done! I work for a retailer known for providing incredible service and putting the customer first. I know great service and the way it can make people feel. Service King gave me this great feeling. Thank you. Todd Paul - Service Advisor Mike Stanley - Geico Jack/John - Enterprise ??? - lady who works at the counter. Amazing!

Great service. Thank you Todd for working with me to understand the details of the repair and providing your expert advise. Also thank you for fixing one more spot which needed the touch up.

The car in addition to being late was also still broken when I picked it up, and I now have to take it back again. While I understand that repairs are sometimes more complicated than expected, and how something may have been delayed, putting the car back together incorrectly and not double checking everything is just completely unacceptable. If I noticed two things wrong with the car in less than 5 minutes, you did not do a careful enough job verifying that everything was functioning properly.

Everyone was courteous, consistent follow up and my car looked good as new. Thank you!!

Great service delivered by great truthful people, highly focused on completely taking care of tour car.

Thanks for fixing my car. I am really happy with the way service king fixed my car and the way they kept me informed about the status of the repair.

Good follow up. Nice work.

My vehicle has still not been completely repaired. I will need to return once a new set of securing brackets has been found for the camper top.