Bi-County Auto Body

Bi County fixed my daughters car in a timely fashion. Quality workmanship, Can’t tell that it was damaged. Thanks Again

GREAT WORKMANSHIP PERFECT THANKS BOB

Fabulous team

Job not completed still waiting on parts rim ordered , two panels on right side. Had car for two months still not a completed job recommended by Bussani but job incomplete! Please let us know when parts are in ****-****-xxxx Janine

Amazing service

great workmanship great people very pleasant staff!

They are great!

Car came out great. Pick up not so smooth

Everyone was helpful and informative

Customer care and follow through was lacking gravely

Excellent in all levels

I have had all my car repairs at bi-county for years. I wouldn’t go anywhere else

Very professional on all fronts. Easy to work with I would recommend them to anyone in need of their service

Hi I recently had my 2018 Ford Explorer repaired at Bi-County Autobody. I had gone to Denny's in SELDEN , Crestwood in Centereach , and Bi- county on the recommendations of friends and family. There was absolutely NO COMPARISON from the moment you stepped foot into the door. The place is immaculate and inviting. You're greeted by a well spoken , friendly customer service person who sets you up for an estimate . From there you are introduced to the service writer, in my case, it was Traci Conforti. She walked with me to the vehicle assessed the damage, asked me questions, and was very honest with me . She told me what to possibly expect from my insurance company, once they received the estimate, and how to respond to their questions if they had any. She was also very upfront that the parts would take a while to get and they would call when they were in. In my case, one of my parts were back ordered for just shy of a month. When they were in I received a phone call to set up my drop off and was asked if a loaner car needed to be arranged. They handle that for you as well, so that your loaner/ rental is there waiting for you when you drop off. I did not need that service. Once I arrived Traci again went over my vehicle with me to make sure nothing was missed and brought my car back immediately off the street into their yard. I received text messages daily on the status of my repair process and it was completed one day ahead of schedule. They called and asked what time I would be picking it up. Payment was all done through them and my insurance company. I didn't have to talk to the insurance company once. They TOOK CARE OF EVERYTHING!!!!! It was amazing. Once I arrived and went to my car, I almost didn't recognize it. It looked BRAND NEW. I don't know if they had it detailed or just took it to an extremely nice car wash, but it was SPOTLESS inside and out!!!! It had a subtle by fragrant scent , the interior and tires appeared to be Armoralled , the mats were spotless too . It was an amazing experience dealing with Bi-Couny. I've already recommended both the shop but especially Traci to my friends. Customer service is top notch. You are treated courteously and with respect by professionals. The building is immaculate and well organized . I hope I DON'T need their services again , but if ever I do , they are the only ones I'll go to. ????

Good job!

Good job! Thanks for washing the car also.

It’s already being addressed and I know it’ll be taken care of . Thank you

I had my car returned with 2 flat tires. Then when I asked if there were anything wrong I was told no. There was a bolt j found in my tire. The person who checked my tires clearly didn’t check anything.

Great experience great service!

Job is still open pending receipt of parts from KIA