Body Shop

Real Reviews From Verified Customers

Anthony N.
Vehicle Make : Toyota
5 out of 5
1/15/2019
All good. Excellent job. Top quality all around.
Gary S.
Vehicle Make : Audi
5 out of 5
1/14/2019
Outstanding service and quality workmanship. Highly recommend.
Carmen L.
Vehicle Make : Hyundai
5 out of 5
1/13/2019
No complaints here. Car looks great.
Teresa V.
Vehicle Make : Honda
5 out of 5
1/13/2019
Very professional. Quick, easy, everyone was kind That means a lot!
Ellen T.
Vehicle Make : Lexus
5 out of 5
1/11/2019
Everyone at Bi-County was extremely helpful and a pleasure to deal with.
Scott B.
Vehicle Make : Honda
5 out of 5
1/11/2019
The staff was very courteous and helpful with the whole process of fixing my vehicle. They did a great job repairing my older car and kept me up do date with the progress. Thank you again.
Kenya E.
Vehicle Make : Honda
5 out of 5
1/11/2019
Very nice!! Customer service!!
Charles W.
Vehicle Make : Honda
5 out of 5
1/10/2019
Every was very helpful. The car got fixed my wife was very happy with the whole thing. Look great thank you
Suyong K.
Vehicle Make : Porsche
4 out of 5
1/10/2019
Bi-County auto body shop is the best auto repair shop in smithtown period. They repaired my porsche bumper, and parking sensers, body work and they did stunning job to my car. They can make you missunderstand that you got a almost new car after their body work. They also finished repairing 3 days before expected done date. Their finish for car body work is best of the best of smithtown in longisland, NY in my opinion. Fast services, kind and nice staff, professional mechanics, location of the shop and facility is best of best period. FIVE STAR!!!!!
Michael L.
Vehicle Make : Subaru
4 out of 5
1/10/2019
No problems, reasonable repair time, car was repaired in a complete and accurate manner.
Linda S.
Vehicle Make : Audi
5 out of 5
1/9/2019
The car looks great. Traci was beyond wonderful!
Tracey M.
Vehicle Make : Chevrolet
5 out of 5
1/7/2019
Wonderful professional service completely 100% satisfied would highly recommend them to everyone I know
Donald T.
Vehicle Make : Honda
5 out of 5
1/5/2019
While no one wants to visit an auto body shop, when you do you want the experience to be painless. My recent experience was just that. I found Traci to be very professional and caring. She understood my feelings and worked with me. I was kept abreast of the progress of the work and the car was completed ahead of schedule. Great place, better experience. Thank you Bi-county for a job well done.
Mary Jane.
Vehicle Make : Toyota
4 out of 5
1/5/2019
I happened to drop my car off on December 26,2018 and the heat was not working. All of your employees continued to work with smiles. Tracey was lovely and took care of me on entries th and pick up. I was kept to informed daily through texts. Car was completed 3 days earlier than expected. Rent as k car on site was s huge advantage. On drop off and pick up I was in and out in 20 minutes which included bicounty and rental car. I could not have asked for a better experience and have recommended your business to all and will continue to do so.
Adam S.
Vehicle Make : Tesla
5 out of 5
1/5/2019
Great job with the repair. Thank you
****Z.
Vehicle Make : Tesla
5 out of 5
1/4/2019
Lisa was great keeping me in touch with the process.
Robert V.
Vehicle Make : Jeep
5 out of 5
1/4/2019
Knowledgeable, friendly, and efficient team. I will recommend this shop to everyone who needs repairs.
Melina R.
Vehicle Make : Jeep
5 out of 5
1/4/2019
Everyone involved from the front desk to the auto repairman did a wonderful job. Helping make this experience an easy one.
Denise C.
Vehicle Make : Chevrolet
5 out of 5
12/30/2018
The entire process was seemless. Having the Geico adjuster and the Enterprise rental agent and vehicle onsite made the process so simple and convenient. The text messages with status updates were great and the car was delivered on time and looks great. Thank you!
Wendy B.
Vehicle Make : Dodge
2 out of 5
12/22/2018
Paul (III) was rude upon checking out and was literally yelling at me like a baby boy who didn't get his way. Very unprofessional, was mad that he had to honor his own work order and claimed it turned out to be more work than he anticipated (his error). He had the parts for a week before the job began and could of inspected them and advised before work was completed. I'll be sure to post online reviews unless he'd like to call and apologize for his behavior.

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