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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1072 reviews 79%
4 star 136 reviews 10%
3 star 28 reviews 2%
2 star 48 reviews 4%
1 star 76 reviews 6%
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(All Vehicle Makes)
ANGELO C.
Vehicle Make : MERCEDES-BENZ
5 out of 5
8/24/2019
Loved the updates on when vehicle would be ready . And loved the fact that it was ready when it was promised.
Edward P.
Vehicle Make : INFINITI
5 out of 5
8/24/2019
All great
Cynthia N.
Vehicle Make : MITSUBISHI
5 out of 5
8/24/2019
Great job and awesome personal
CATHERINE L.
Vehicle Make : MERCEDES-BENZ
5 out of 5
8/23/2019
Very professional, exceptional work!
JOAN D.
Vehicle Make : NISSAN
5 out of 5
8/22/2019
Very nice and very helpful. Beautiful and prompt work. Very pleased. Thank you
Janelle L.
Vehicle Make : NISSAN
5 out of 5
8/14/2019
All went well
VINNIE S.
Vehicle Make : CHRYSLER
1 out of 5
8/12/2019
I was not told about an existing error code on the dash until I came to pickup the car and had already turned in my rental. When I brought it to their attention the first person I spoke with tried to tell me it was not accident related. I’m very shocked that I was asked to come back and pickup a car with a known error on the dash and wasn’t even made aware. It was a total waste of my time.
ANDREW F.
Vehicle Make : VOLKSWAGEN
5 out of 5
8/2/2019
Very good job; it was timely and car looks great. My only critique is that a part of the undercarriage was still loose when I picked up my car, and the worker who accompanied me outside had to click it into its place. Otherwise no complaints and I would highly recommend this auto body shop to one of my friends/family.
GEORGE C.
Vehicle Make : LEXUS
5 out of 5
7/27/2019
Very easy and smooth experience. Highly recommend.
Gina D.
Vehicle Make : HONDA
5 out of 5
7/24/2019
Front staff was great always so helpful. Loved the text updates. Happy with my experience
ELAINE L.
Vehicle Make : TOYOTA
5 out of 5
7/23/2019
Everyone was very pleasant and helpful. Tracey was especially knowledgeable and explained everything in detail. She was professional friendly and a real pleasure to make our experience go smoothly. Our car looks beautiful! The auto body workers did a great job! We are very happy with our experience at Bi County. Thank you, ELAINE L
Jean M.
Vehicle Make : INFINITI
1 out of 5
7/18/2019
Some visible imperfections that fixable. Looking forward to turn my car back in for review.
Gerald R.
Vehicle Make : KIA
5 out of 5
7/16/2019
We received professional and friendly service from everyone at Bi-County. Traci, Lisa, Bobby, Ashley, and Eryn were very efficient and helpful from start to finish, and we appreciated being updated on the progress of the repairs. We are very satisfied with the work performed.
NICK S.
Vehicle Make : RAM
5 out of 5
7/12/2019
Everyone that works at Bi County Are very nice and respectful! They did a Great Job fixing my Truck and making her look Brand New agian! I will recommend everone I know to have there autos repaired and fixed to come here! Thank you!
Louis V.
Vehicle Make : NISSAN
5 out of 5
7/11/2019
SWEET!!
Robert S.
Vehicle Make : VOLKSWAGEN
2 out of 5
7/10/2019
Repair took a long time
CHRISTINE M.
Vehicle Make : AUDI
5 out of 5
7/10/2019
Everyone at Bi-County is extremely professional and friendly from start to finish.
MICHAEL B.
Vehicle Make : TESLA
5 out of 5
7/3/2019
Car looks great
EARNEST L.
Vehicle Make : ACURA
5 out of 5
6/28/2019
Professional, honest , delivered as promised. Couldn’t ask for more
MARCELLA R.
Vehicle Make : MERCEDES-BENZ
4 out of 5
6/28/2019
Bi-County Auto Has done a wonderful job on my car.which I was not surprise because overall excellent reviews.I am please and will do any further repairs with them because I trust I will get great job done with them.

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