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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1072 reviews 79%
4 star 136 reviews 10%
3 star 28 reviews 2%
2 star 48 reviews 4%
1 star 76 reviews 6%
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(All Vehicle Makes)
Kurt T.
Vehicle Make : Ford
1 out of 5
8/13/2021
I had an engine with water damage and was going through insurance. I got a list of Statefarm’s preferred shops to speed things up. I called bi-county and asked the woman if they did motor swaps she said with a condescending tone, “um… yeah we’re a mechanic shop.” I asked because I wasn’t sure if they were just a body shop. So I proceed to have my truck brought in. Statefarm had given me an allowance for a rental car which should’ve lasted about the length of time for the repairs. But instead two weeks later I was told “you have to find another place we don’t do that.” Seriously? Now I have no rental car and have to wait for a real shop to do my repairs. I just let it go, but I haven’t stopped getting texts saying to fill out a **** review. Atleast 10 times. So now you’ll get you’re review. And I’ll do it on Yelp and google too since you wanted it so badly.
Frederic P.
Vehicle Make : Infiniti
5 out of 5
8/12/2021
a perfect job. no problems. done on time. all employees friendly and knowledgeable.
Htien L.
Vehicle Make : Vehicle
5 out of 5
8/8/2021
Great service and the repair looks great! Thanks for always communicating with me during the whole process!
Valerie S.
Vehicle Make : Kia
5 out of 5
8/6/2021
Kept me informed did a great job
Shannon K.
Vehicle Make : Hyundai
5 out of 5
8/3/2021
Communication was great - I always felt I was kept up to date.
Naveen C.
Vehicle Make : Nissan
1 out of 5
7/31/2021
Already shared my comments of not being satisfied. It is of no use talking to Bi-County Auto Body as they will not address any issue. With multiple attempts to the concerns nothing is addressed and you try justify it some reason.
Daniel B.
Vehicle Make : Honda
5 out of 5
7/30/2021
Fast, quick and repairs look better than when I bought it. Thank you!
Nicholas V.
Vehicle Make : Honda
1 out of 5
7/29/2021
Gave me back a cracked windshield and my air still hasn’t worked the same. Place ****
Bhumika D.
Vehicle Make : BMW
5 out of 5
7/27/2021
highly recommended.
Philip S.
Vehicle Make : Subaru
5 out of 5
7/25/2021
Efficient, professional, courteous. Helpful.
Kiersten L.
Vehicle Make : Subaru
5 out of 5
7/22/2021
We appreciated the ongoing communication throughout the process, and although the repair took longer than we anticipated, it was done right. And that is the most important!
Robert K.
Vehicle Make : Vehicle
5 out of 5
7/19/2021
Service was prompt, courteous and thorough.
Jerome F.
Vehicle Make : Toyota
4 out of 5
7/10/2021
I appreciate you taking for my issue on the same morning I walked in for my first time ever. It was done a couple hours and was done. Thank you for your help.
Lisa S.
Vehicle Make : Hyundai
5 out of 5
7/4/2021
Good job on my car. Much appreciated!
Louis G.
Vehicle Make : Nissan
5 out of 5
7/2/2021
Knowledgeable and patient
Susan F.
Vehicle Make : Toyota
4 out of 5
7/2/2021
Thank you for your careful and detailed work, the excellent service provided by EACH and EVERY member of your team.
Michael L.
Vehicle Make : Toyota
5 out of 5
6/30/2021
Everything was excellent, as always. Thank you!
Anthony L.
Vehicle Make : Chevrolet
5 out of 5
6/26/2021
My sister had repairs done on her car and you did a great job on it. I took my car in and you did a great job on it too. I was very satisfied thank you.
Amy C.
Vehicle Make : Jeep
5 out of 5
6/13/2021
I was kept informed about the progress of my repair the whole time. The staff was courteous, helpful and friendly. I will definitely recommend Bi-County to my friends.
Salvatore V.
Vehicle Make : BMW
4 out of 5
6/12/2021
repair was excellent ,we were updated on every move

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