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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 135 reviews 51%
4 star 43 reviews 16%
3 star 10 reviews 4%
2 star 36 reviews 14%
1 star 42 reviews 16%
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(All Vehicle Makes)
Linda B.
Vehicle Make : Audi
5 out of 5
12/18/2023
My car was totaled by the insurance company. However, everyone I met or spoke with was extremely concerned and very helpful. I live in Valencia Cove and will recommend you. You have a very well run business. Thank you.
Jazmine T.
Vehicle Make : Nissan
5 out of 5
12/16/2023
They updated me when needed, always answer call and text. All employee was very nice.
Andrew K.
Vehicle Make : Vehicle
5 out of 5
12/15/2023
Thank you. The entire process was flawless. Doug sour coordinator did a great job in keeping us up to date on the progress of our vehicle. The end result was perfect. Thank you again
Juan S.
Vehicle Make : Vehicle
2 out of 5
12/12/2023
The car had some issues with the paint but they assured me they will take care of them. The other thing was the long wait time which is not the shop faults. Other than that. I am satisfied with the customer service and everything else .
Haley A.
Vehicle Make : Honda
2 out of 5
12/8/2023
My repair process was the worst experience I have ever had. My car was there for 7 weeks. The only reason I got my car back when I did is because I caught them in a lie. I understand that parts were on back order and this is not in the auto body shops control, but after parts were received it still took two weeks for my car to be completed. They clearly do not care about the customer, and take advantage of women who do not know any better when it comes to car repairs .
Benjamin A.
Vehicle Make : Toyota
5 out of 5
11/27/2023
Good job just need to work on timeline but otherwise great job
Shari H.
Vehicle Make : Volkswagen
1 out of 5
11/24/2023
If I did not cal the Collision Center, I had no idea what was going on with my repair I'd be told it would take 3 days and then **** week later, no follow up at all. I've honestly, never seen such poor follow-up from a car company before.
Lawrence B.
Vehicle Make : Vehicle
5 out of 5
11/12/2023
Totally satisfied great job thank you for your help
Erik T.
Vehicle Make : Vehicle
5 out of 5
11/10/2023
Kim was awesome
Annette J.
Vehicle Make : Hyundai
4 out of 5
11/5/2023
Everyone, from the women in the office, to the men who appraised the damage to my car, was very kind and caring. My car was returned to me repaired, washed and waxed. Looked like new. Thank you.
Marjorie K.
Vehicle Make : Vehicle
4 out of 5
11/3/2023
THe repair was excellent. Unfortunately, it just took too long
P Max.
Vehicle Make : Lexus
4 out of 5
10/25/2023
From my first introduction to your repair specialist and estimate of repair cost and time required, I was very impressed. Delivered my auto when parts arrived. Repair was well done and promptly! I would definite reccommend your services!
Lee E.
Vehicle Make : Vehicle
5 out of 5
10/23/2023
Your team were processional from start to finish. It was a pleasure doing business with you and I will not hesitate to recommend WDCC to anyone in need of your services.
Brett B.
Vehicle Make : Vehicle
4 out of 5
10/23/2023
Would have liked a few more status updates throughout the progress without having to call. Sounds like it may have been a technical problem. Also having to return to pickup a charging cable that was removed from my car and not returned was less than ideal. The repair looks great and am very happy with the result. I did find some spots of wax that weren't buffed out from the exterior detailing as well. Just a few notes. Thanks
Ira R.
Vehicle Make : Toyota
5 out of 5
10/21/2023
Professional and courteous.
James M.
Vehicle Make : Honda
5 out of 5
10/9/2023
Repair was great but the communication to me from WDCC was totally inadequate on the progress of my repair. I had to continually keep calling and traveling to the shop to get updates. Most of my emails, texts and phone messages were not answered at all or in a timely manner.
Maryann M.
Vehicle Make : Toyota
4 out of 5
9/30/2023
It took quite a while, but I have a brand new car!
Daniel V.
Vehicle Make : Volvo
3 out of 5
9/6/2023
Repair work 100% Administration 50%
William R.
Vehicle Make : Kia
5 out of 5
9/3/2023
Excellent customer service . Excellent repair and follow up
Brandon F.
Vehicle Make : Honda
2 out of 5
8/30/2023
I did not get a response from Rual and I noticed my wheel-well under carrige casing was not replaced, and a hole was just cust out of the damaged product. If i don't hear back, I will continue to escalate issue with Statefarm & West Delray.

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