CLOSED
Store Hours
| Sun | CLOSED |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | CLOSED |
Body Shop
Real Reviews From Verified Customers
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Vehicle Make : Honda
2 out of 5
6/15/2016
My repair took an absurd amount of time to complete. Parts were broken on my car (windshield) and I wasn't told until I called several times for updates and asked explicitly for more detail. Customer service was appalling. I didn't received daily updates until 2 weeks into the repair process. The updates I received were vague and incomplete. The shop and Geico rep did not communicate with each other making the partnership between the two pointless. This was my first interaction with any Craft-owned business and I don't plan to deal with the company in the future.
Vehicle Make : Toyota
4 out of 5
6/15/2016
Ashley and her team went out of their way to ensure I was good to go. After finding a missing clasp on my windshield cleaning fluid line from the replacement of my hood, they ensured they had a replacement part within the next week.
Thanks to Ashley and the gentlemen in the back of house for keeping me happy.
All the best,
Ian ****
Serviced in April 2016
Vehicle Make : Honda
5 out of 5
6/13/2016
Great experience Ashley was so nice!
Vehicle Make : Ford
1 out of 5
6/10/2016
Took too long. 2-3 weeks promised. Took 5. Front grill wasn't painted as requested.
Vehicle Make : Jeep
1 out of 5
6/10/2016
Repair was delayed because the part did not arrive as planned even though repair was scheduled three weeks ahead.
Vehicle Make : Subaru
5 out of 5
6/10/2016
Entire experience was very positive. Would not hesitate to recommend services!
Vehicle Make : Nissan
5 out of 5
6/10/2016
Love Craft and the staff! So professional! Great service and the truck looks great!
Vehicle Make : Ford
5 out of 5
6/10/2016
Really nice and friendly and they do great work.
Vehicle Make : Ford
5 out of 5
6/9/2016
Really I have no complaints what so ever. They have always taken care of my vehicle
Vehicle Make : BMW
1 out of 5
6/9/2016
Our windshield was not replaced but has since been scheduled.
Vehicle Make : Ford
1 out of 5
6/9/2016
The car repair included replacement of blind monitor sensors. There is a light on right under the speedometer pointing out a BSM failure, which, in my opinion, should have been obvious to the technicians.
Vehicle Make : Honda
5 out of 5
6/8/2016
Excellent service and constant updates! Thank you so much!
Vehicle Make : Jeep
5 out of 5
6/8/2016
TTravis at Graves Mill is awesome! Also, ladies at front desk. Liked the cchean environment.
Vehicle Make : Dodge
1 out of 5
6/8/2016
My headlights do not fully work. The cap is missing on my windshield wiper.
Vehicle Make : Volvo
3 out of 5
6/7/2016
Will be coming in as one of the tail lights is out because of the repairs
Vehicle Make : Jeep
1 out of 5
6/7/2016
The repairs took much longer than expected. The predicted completion date was initially May 27 or possibly May 31. We actually got it back June 7. Geico agent was difficult to reach. Voicemail was full, and did not respond to email. When we came to pick up the Jeep, we discovered during inspection with your representative that all work had not been completed. We had to leave the Jeep there and make another trip to pick it up later.
Vehicle Make : Dodge
5 out of 5
6/4/2016
Nothing, it was all together a great experience
Vehicle Make : Honda
5 out of 5
6/3/2016
Customer satisfaction is a guarantee, Im happy with the results and will consider doing business in the future if needed!
Vehicle Make : Lexus
5 out of 5
6/2/2016
Car looks very nice . Thanks for regular update
Vehicle Make : Mazda
4 out of 5
6/2/2016
Other than running a few days late, all went well
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