Katy B.
Vehicle Make : Honda
Awesome
James .
Vehicle Make : Hyundai
Had to return - we had front end damage and 5000 repair
My expectations were that there would be some detailing - front windshield minimally cleaned
Had to return because high beams not working - my expectation was that all in the front of car should be checked when there is front end damage - lights included
When I returned I was told that something was unplugged and not in area that work was done - somehow lights should be in area that work was done - especially since work was in the front end of car and major.
Everyone was pleasant and helpful but somehow the need to return after 5000 worth of work done is not appropriate. My expectation is that all should be checked before releasing car to customer.
In addition, since I have had work in past at other locations, I feel that the car should be returned in pristine condition. if that means a little extra detailing to include windows, I think that is not unanticipated.
Again - staff was pleasant and helpful but I was disappointed that I had to return.
When I returned, the problem was taken care of and the front windshield was cleaned although not the others. Again staff was helpful but I am disappointed because of the inconvenience that this caused me.
Donald S.
Vehicle Make : Jeep
I found the staff of Keenan very professional and knowledgeable. Receiving daily updates was very helpful in keeping us up to date with the repairs. Much appreciated.
Thank you.
Ronald B.
Vehicle Make : BMW
Incredible customer service work product and quality service from start to to finish loved Jane and Ariel incredible follow up never worried or needed to check anything I would refer to family and friends. Thank you The Bishops
Rachel H.
Vehicle Make : Toyota
They did a wonderful job with my car! Thank you you for the awesome job!
Dennis W.
Vehicle Make : Audi
Great customer service and quality body work.
Walter L.
Vehicle Make : Nissan
I am completely satisfied with the repairs
Brendan T.
Vehicle Make : Audi
Great service and a quick turnaround time. I am very happy with my decision to go to Keenan.
Lauretta B.
Vehicle Make : Honda
The woman at the front desk was so professional from standing up when I came in to escorting to my car. She is the epitome of customer service!
Mary C.
Vehicle Make : Mercedes
Excellent service and repair!
Andrew F.
Vehicle Make : Cadillac
Very very satisfied with Keenan's. from the girls at the front desk to Dan to see me off. The texts are unnecessary but a fantastic touch to the repair shop game.
This is the second times in 3-4 months my cars have been with you. I of course hope to not see you anytime soon but will only bring my car to your shop and only recommend Keenan's edgmont.
Fox.
Sarah S.
Vehicle Make : Kia
Fast & courteous! Thank you!
Sandra N.
Vehicle Make : Nissan
Omi don't have my car yet
Janis N.
Vehicle Make : Volkswagen
The receptionist was extremely pleasant genuine caring & professional.
Michelle B.
Vehicle Make : Mercedes
It took almost a week before anyone contacted me. Otherwise,
a good experience.
Brendan C.
Vehicle Make : Subaru
Amazing turnaround time! Thank you!
Robert B.
Vehicle Make : Honda
Great to work with these professional people. Would suggest your repair shop to everyone without hesitation.
Phyllis M.
Vehicle Make : Toyota
Excellent work and communications completed in a timely manor as promaced
Patricia M.
Vehicle Make : Nissan
The Best nicest people I have worked with concerning my car, I have used them in the past and would certainly use them again and highly recommend them to everyone
M Andrew.
Vehicle Make : Lexus
Excellent customer service
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