Abra Auto Body Repair of America - Rockford

Did a very professional job while being friendly. Kept me aware of the process. Great job.

Awesome job

Job not finished yet. Still waiting on the glass replacement

I was happy with the results and more the turn around time for my vehicle to return to me.

Very well done. Took the worry out of a stressful time great communication always knew what was going on with the repairs every step of the way

communication is great! car was fixed in the estimated time and looks good as new. friendly and awesome staff.

My car looks great, they buffed out a few spots it had on it, even the inside was clean. The receptionist was helpful as well. Everyone was very nice

The repairs were done well, but I had mentioned when showing the damage to Vern, that the main reason I wanted body work done was so I could put my front license plate back on the car. I was a bit disappointed that there was no license plate bracket or holes to mount a bracket. It was a cheap and easy fix at home, but the attention to detail would have been nice. The chrome piece beneath the grille does not have the Mercury nameplate, so I can tell it's not an authentic OEM piece, but again not a big deal. Just the small things that sometimes make a difference. Those two minor things aside, the work was well done. I also appreciated that I was able to get a ride back to work after dropping off my car and when it was done, my car was delivered back to my office and it saved me a trip to pick it up. The customer service in that regard was second to none.

Parts were there when I brought the car in. Vern kept me updated over the ****-****/2 days, and car was ready when I came to pick it up.

Did a great job on my vehicle paint was matched perfectly. Thanks so much for taking care of me also with the rental car. Regina S

Best auto body shop I have had the pleasure of working with thank you

Great service and repair were awesome. I liked the updates via text. Thanks.

They were very nice did a very nice job made the whole thing nice I would recommend them very highly

Great people friendly polite car done and very satisfied! Would recommend using your shop to everyone!

The ladies were very helpful and pleasant would use your shop again and will recommend you to others thanks for your wonderful service Diane and Ray theurer

The service was quick and the technician was awesome. She made sure that every step was known and there were no surprises. This was one of the best experiences I have had in a long time.

Chris Shafer did an excellent job taking care of me, the workmanship looks great, and Stephanie was helpful and friendly.

You did a wonderful job and great customer service, very courteous and friendly. Keep up the good work, I will most definitely recommend your service's.

Personnel where very pleasant and work was done quickly and looks great.

I was pleased with time frame of how quickly the work was done. Every there was very nice