Body Shop

Real Reviews From Verified Customers

Prakashkumar P.
Vehicle Make : Toyota
1 out of 5
4/28/2018
Not happy
Stephanie T.
Vehicle Make : Mercedes
4 out of 5
4/27/2018
I was the victim in an accident. The drivers insurance company was horrible and I am definitely making a complaint against them, however, Betty at Heritage Collision was amazing and she made the experience for bearable for me. ***** 5 Stars for Betty.
Emmanual K.
Vehicle Make : Toyota
4 out of 5
4/8/2018
The time taken a small painting job, a bit too long
Karen J.
Vehicle Make : Toyota
1 out of 5
3/18/2018
They call me to say my car was ready but it wasn,t.my car had more work to be done,plus my car had not been inspected by collison center appraiser.
Paulo M.
Vehicle Make : Dodge
3 out of 5
3/15/2018
The car "detail" was really not worth it. If your going to detail a car, detail a car. The rims still had brake dust...
Jacqueline K.
Vehicle Make : Toyota
5 out of 5
3/13/2018
They answered all my questions and were very helpful.
Shila K.
Vehicle Make : Toyota
5 out of 5
3/9/2018
Everyone is awesome they’re really nice and helpful specially I would like to give a big thank my supervisor Ms Betty I have to words to describe her she is very kind and helpful I hope I spell her name correct
Marc D.
Vehicle Make : BMW
3 out of 5
3/9/2018
Took way too long
David &.
Vehicle Make : Toyota
5 out of 5
2/26/2018
Tammi **** was wonderful to work with. She kept me up to date on the progress of my repair. She made sure that all of the work was done completely and correctly, even when the insurance appraiser gave her a hard time. The vehicle looks great! And the work was completed in a reasonable amount of time. The team delivered as promised and I am very pleased.
Edward R.
Vehicle Make : Toyota
4 out of 5
2/25/2018
I was told that I should expect that it would take 3 weeks to complete the repairs, and they took exactly three weeks! VERY satisfied with the workmanship . I also appreciated the regular updates on the progress. Honestly, I could not have been more pleased. Thank you!
Alma B.
Vehicle Make : Toyota
5 out of 5
2/24/2018
The staff members were friendly,helpful and ready to answer any questions.
Louise H.
Vehicle Make : BMW
5 out of 5
2/23/2018
Thank you for completing the work timely. Also the office staff in the Silver Spring office is very nice and professional
Alan R.
Vehicle Make : Toyota
5 out of 5
2/20/2018
Excellent experience , kept me in touch at all times!
Danielle N.
Vehicle Make : BMW
5 out of 5
2/14/2018
Excellent work and excellent customer service!
Irene L.
Vehicle Make : BMW
5 out of 5
2/13/2018
Very easy to deal with, very good work and helpful, friendly staff.
Artia B.
Vehicle Make : BMW
1 out of 5
2/8/2018
I got Electrical problems now and that’s not what I bring it up there for
Joi P.
Vehicle Make : Toyota
5 out of 5
2/2/2018
Teresa was great. She kept me informed via phone and text.
Sheila R.
Vehicle Make : Mini Cooper
4 out of 5
2/1/2018
The staff was extraordinarily helpful. And the repair itself was a masterpiece.Shoutout to Betty and Bill.
Jee C.
Vehicle Make : BMW
5 out of 5
2/1/2018
Heritage Collision team was fantastic, authentic and professional. Teresa, thank you for your works. You guys are truly best.
Sheeba M.
Vehicle Make : Toyota
4 out of 5
1/31/2018
Work took one montn

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