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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 586 reviews 91%
4 star 24 reviews 4%
3 star 9 reviews 1%
2 star 11 reviews 2%
1 star 13 reviews 2%
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(All Vehicle Makes)
Margaret W.
Vehicle Make : Subaru
5 out of 5
4/1/2021
Quick and thorough, friendly staff as well.
Ernest S.
Vehicle Make : Subaru
5 out of 5
3/5/2021
We are very happy with the level of customer service support and the quality of the work performed by the Cross Creek SUBARU Collision Center. Many thanks to your team for going out of their way to make our visit a pleasant experience. Very Respectively Ernest W Searcy
Meranda H.
Vehicle Make : Subaru
5 out of 5
2/9/2021
The staff was amazing, my car looks great, I will continue to come here for maintenance to my car. You guys rock
Herbert A.
Vehicle Make : Subaru
5 out of 5
2/5/2021
They not only did a perfect job in a timely manner, but kept us informed every step along the way. We were impressed!
Robert C.
Vehicle Make : Chevrolet
5 out of 5
12/31/2020
After the repairs were done with my truck I noticed it was very clean inside. so thank you.
Fred H.
Vehicle Make : GMC
5 out of 5
12/25/2020
A very seamless process from start to finish! The staff I dealt with was exceptionally efficient and professional. The repair took minimal time, and the car was even detailed inside and out when I went to pick it up. I couldn’t have asked for a better experience.
Gale A.
Vehicle Make : GMC
5 out of 5
12/23/2020
Great job keeping me updated about status of repairs and completion date
Errol P.
Vehicle Make : Lincoln
1 out of 5
12/22/2020
I was going to call but headlight that was replaced seems to not be sealed properly it gets moisture in it
David T.
Vehicle Make : Nissan
4 out of 5
12/18/2020
Read my comment on google reviews.
Dwayne N.
Vehicle Make : Subaru
5 out of 5
11/7/2020
You guys are amazing. Thank you for all the things, that you've done to make this experience successful. Five stars!!!
Gary P.
Vehicle Make : Infiniti
5 out of 5
11/4/2020
Great seamless service. Took a lot of pressure off me especially with my kiddos.
Patrick S.
Vehicle Make : Toyota
5 out of 5
11/1/2020
Ryan was absolutely professorial and thorough! Very satisfied!!
Cheryl C.
Vehicle Make : Mercedes-Benz
5 out of 5
10/9/2020
Everyone was very friendly, knowledge and helpful. I will and always do bring my vehicles to Cross Creek Subaru for my repairs. Jerry and the young lady sorry can not remember her name were wonderful. I tell everyone how great they were.
Joseph Todd.
Vehicle Make : Volkswagen
5 out of 5
10/8/2020
Communication was good. Had concerns I called about some questions I had and got return call quickly. Car wasn’t ready the date promised but we got reg updates when it would.
Chaz H.
Vehicle Make : Chevrolet
5 out of 5
10/4/2020
The Team did a great job on my car and I will recommend your company to anyone needing that type of repair. Very polite and professional people, thank you for keeping such high standards at Cross Creek Subaru.
Kyeisha M.
Vehicle Make : Volkswagen
5 out of 5
10/1/2020
For one Im a person with disabilities. I see an oncologist on a often basis. My disability makes me weak and hard to concentrate at times. From the time I walked in the office I was treated with a lot of respect and professionalism. At no time I felt stressed or confused about the process, which was important to me. The secretary was very courteous and specially Mr Sullivan (who dealt with us directly) was very friendly, helpful and knowledgeable about what was needed. He explained every detail and went the extra mile to make sure that everything was to our satisfaction. Great experience. Great team. Thanks again. We will surely recommend to others.
Robert S.
Vehicle Make : Subaru
5 out of 5
9/19/2020
professional and curteous
Jerald T.
Vehicle Make : Chevrolet
5 out of 5
9/18/2020
the repairs where done within a weeks time and very professional. the car came back clean. It looked like a new car.
Robert A.
Vehicle Make : Lexus
5 out of 5
9/15/2020
The repair was completed on time and as explained. They kept me informed of their progress as the repair was completed. The Staff was very professional and helpful.
Curtis R.
Vehicle Make : Toyota
5 out of 5
9/4/2020
Ryan was very helpful and the staff too.

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