Moody's Collision Centers - Gorham

Very efficient operation overall. The repair job looked very good. They also coordinated the car rental, making that very easy for me and very convenient.

Keep up the good work

Great job, thank you!!

Great updates, friendly people,done on time

Always high quality work, professional staff and a reputation that makes filing a claim easy and stress free.

No comments - all very efficient and good customer service. Perhaps it would have been helpful for us to know in advance that you could have rrturndd the rental car for us, but that is a very minor comment. Thanks

The repair seems to have been done with a high degree of quality. We're waiting to turn in the leased vehicle to Audi, which will be the ultimate measure. We did experience some issues with the overall project. We were delayed receiving the car for a week past the original return date. It wasn't an end-all for us, just a little inconvenient. We also had to call for support on our first trip with the car. The coolant was re-filled after running the car up to temp, so it was too low and overheated, leaving my wife stranded for a couple hours.

The paint on the new panels looks great! The bumper is as straight as you could get it, which I greatly appreciate. My annoyances came from the little things... missing valve stem cover, overspray on the windshield that needed to be scraped off with a razor blade, the grease stain on my seat, my window didn't roll up all the way, (which you have since corrected, along with the AC - thank you!). Lastly, through out the entire process, your team was great at calling and providing updates, until the completion was delayed. At that point I had to call for updates. Unfortunately, on a Monday night I was told it was not complete yet, the grill was still enroute. I drove by Tuesday morning about 9am and my truck was sitting complete, with a grill, out front. I called Wednesday and was told it was still waiting on the grill. Later in the day Wednesday, I was then told the grill came in late on Tuesday and it took all day Wednesday to get it put back together. I didn't really appreciate that considering the truck was seeming together long before then and in the same spot/condition Thursday morning when I picked it up. I will add, that after receiving my survey via mail, your response was very prompt and your team was happy to take care of what they could.

Great communication and quality work!

great job with superior quality and workmanship conbined with excellent office and support staff participation.

Awesome customer service and love the added surprise of having my car cleaned when I picked it up!

Everyone did a great job thanks

Very good service

Good comunication and on time service

Still waiting for a part that was supposed to be ordered

Great people and the work done on my truck was excellent

Awesome job

Thank you. Greg S

Went great! Was even completed earlier then expected. Thanks!

Jeff and Jon were excellent to work with. Soozy was very friendly and helpful. And I love the mountain bike trails! Thanks, John