Moody's Collision Centers - Biddeford

Moody’s was amazing. The team there especially Joel and Jade are truly the best!!

I only said "no" because there is a white residue that remains on the surface to the left of the repaired area. I thought it would come off at the car wash but didn't. Do you have a suggestion for me? Thanks. The repair is beautiful. Your communication during it was great and we will continue to recommend you. You are booking out 3 months now...wow!

Very satisfied. Repair looks like new. That’s all a customer can ask.

Excellent service incredibly helpful Staff will do business with Moodys in the future if needed.

Outstanding communication from both Jade and Joel. Jade at the start and Joel every step of the way after that.

They were a refreshing and professional experience. I appreciate your hard work.

Very nice work and in a timely manner.

Thanks for a great job in repairing my Ford Focus!! Even cleaned it out and waxed car!! Many Thanks! Will suggest to friends and family!

The staff was professional and friendly. The work they did to our car was repaired to original status. And they did only what was necessary. We saved $850 from original quote. Very satisfied

very happy with everything!

Ken McBreairty did every thing he could to make this accident as painless as possible. He took the car back into the shop after I found there was a tire sensor problem. He called in a specialist to locate the problem and found it was not the tire that was involved with the crash but the back tire and had it repaired anyway. He had your company pay for my rental, while the car was repaired. That is customer service that goes far above customer satisfaction. I was terrified by this accident, hitting an 18 wheeler carrying gasoline is not fun. I wasn't sure if my insurance was going to cover everything. Working with Ken made this experience easier. You are lucky to have him as a employee , he is a people person and does very well at his job. I am going to reach out to Allstate and see if they can help with the rental, you should not have to pay for that expense. Sincerely, Maggie Quint

Moody’s was extremely professional in every interaction, from my first telephone contact with them until they handed my keys back to me. They handled everything extremely well. My truck was restored to showroom condition. I will recommend Moody’s to anyone in need of automotive body work!

We have used Moodys many times… And we are always pleased with the service and results.

EVERYTHING WENT AS PROMISED. THE ESTIMATE DID NOT CHANGE FROM THE INITIAL ASSESSMENT WHICH WAS GOOD. I WOULD USE MOODY'S AGAIN IN THE FUTURE PROVIDED I HAVE NEED. THANKS

Absolutely satisfied

I know it’s a challenging time we live in, but on many occasions during my experience with my car, I was forgotten and it took almost 4 months to complete. This is not what I’ve typically experienced before.

Great service!

The individuals I communicated with were pleasant and professional and I appreciated having my car worked on in a timely manner. The issue which stained my experience was the gross miscalculation of cost and the failure to consider a primary request: a safe car which would pass inspection. The repairs were 40% higher than quoted, my car would not pass inspection because of an entire exhaust system which needed to be replaced because of holes, broken brackets, etc AND my car has play in the wheel, making driving worrisome.

The gentleman I worked with both for an estimate and throughout the repair process was quite rude, crass and abrupt, actually raising his voice to me a couple of times when I was simply asking questions. He also kept promising that my vehicle would be ‘ready tomorrow’ and it wasn’t (this went on for six days!). I’ve already received a message from the manager at Moody’s, stating they’ve spoken to him. As much as I appreciated that call, I will never use Moody’s again as long as that gentleman is there. Thank you for taking the time to read this.

Did a great job!!!