Margaret J.
Vehicle Make : Lexus
Jerry was very attentive and communicative throughout the whole process. Excellent experience.
Michael .
Vehicle Make : Lexus
Great staff, excellent work!
Francisco L.
Vehicle Make : Toyota
Great customer service, I always received constant communication about the condition and process of my car. They were really fast. Exceeded my exexpectations.
Joyce J.
Vehicle Make : Lexus
Jerry was so helpful and kept me informed on every step with the repairs of my vehicle. Thanks to your staff for the daily status updates of my vehicle. He was the go between Enterprise and USAA, he handled everything for me; being new in Charlotte. My vehicle was ready as promised. He made the repair work process go very smooth and stress free for me. He's professional, attentive, customer-friendly, and dedicated to his job and customers. Jerry went above and beyond the call of duty! Lexus in Richmond forgot to "reset" the oil maintenance on my vehicle, Jerry had his guys reset it for me, so I didn't have to drive to Lexus to have it done. He's just a wonderful person!
Thanks Jerry, you are my "angel!" You did an "outstanding" job, great work, to my vehicle! It looks brand new! Love it!
Andrea S.
Vehicle Make : Toyota
Service was great!!!
Christopher M.
Vehicle Make : Toyota
Jerry was absolutely wonderful. He called me every Friday while my car was there to give me an update. Outstanding customer service.
Sakorng V.
Vehicle Make : Toyota
Thank you for yours are doing a good job.
David G.
Vehicle Make : Toyota
Appreciated contact status of repair updates. Car looks great and the repair was done ahead of time. The communication from Usaa to me and from you was flawless!
Timothy S.
Vehicle Make : Toyota
car looks great
Ernest S.
Vehicle Make : Lexus
Katie did an excellent job with communicating on my car repairs...thanks
**** F.
Vehicle Make : Toyota
Jerry B was wonderfully informative and helpful. Truly appreciate the efforts he made to keep us updated about the team's progress and to help expedite the car's availability on the final day of the repair.
Our Prius looks great again. Thanks to the whole Toyota team for a splendid job and a great customer service experience!
Stephaney C.
Vehicle Make : Toyota
T & C representative who handled my claim was very professional.
Daniel J.
Vehicle Make : Toyota
Great experience and excellent communication,
Kelley .
Vehicle Make : Toyota
Keep up the great job!
Arabella M.
Vehicle Make : Toyota
Excellent experience as usual. We can always count on the dealership at South Blvd Charlotte, NC.
We have always been treated outstanding from Jerry Borysko and Justin at the collision dept.
We know we are important because that's how they make us feel.
Shawna G.
Vehicle Make : Lexus
Amazing customer service! Loved the finished result. Went above and beyond my expectations.
I'll definitely recommend this body shop.
Thank you!
Silvia M.
Vehicle Make : Mini Cooper
Your staff is Really good and are perfect thank you so much.
Virlanda M.
Vehicle Make : Toyota
Everything went very smoothly. From the time I arrived at the dealership until the time I left Enterprise with my rental took less than an hour. This was important because I needed to get to a funeral in another county ASAP. The repairs were completed in a timely manner, actually a day earlier than I expected, and the staff was very courteous and helpful. I had work done on my car at Town & Country years ago due to a previous claim, and so I was confident in bringing my car back there again for repairs. Good job again! I am pleased and happy that my car is safely driveable again!
James C.
Vehicle Make : Toyota
Thank you Town and Country for returning my Toyota to me..like she was brand new. Special thanks to Jerry Borysko for his professionalism and complete competence in walking me through the USAA claims process. I can't say enough good things about Jerry and how pleased I am with the entire service process. Thank you!
Jeffrey F.
Vehicle Make : Ford
Jerry was extremely thorough and great with communication. The guys in the back did a great job! My truck looks great!
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