David D.
Vehicle Make : Chevrolet
Couldn't ask for better service
Ronald B.
Vehicle Make : Suzuki
Your shop is run so professionally, everyone was very kind. What a great surprise to have my whole car cleaned inside and out. This is the second time we have used your shop and will always return if we need to have work done again. Thank you for everything.
Kim W.
Vehicle Make : Fiat
Best repairshop in Erie
Abigail G.
Vehicle Make : BMW
Thank you for your great service and communication thru the repair process!
**** M.
Vehicle Make : Honda
Quick repair, great customer service, kept well informed of process, and
Pilot looked great upon pickup
Cody M.
Vehicle Make : Pontiac
Eveyone I came into contact with was professional and extremely nice. For the accident being an unpleasant situation, everything about the repair was smooth and easy. The repairs were exactly as described and all complications were brought to my attention before anything was done to the car. Picking it up it looked better then the day drove it off the car lot. Would happily recommend and use again.
Damian S.
Vehicle Make : Chevrolet
BatYour business provides wonderful customer service as well as superior craftsmanship. The staff are so very friendly and caring. I would never even think of taking our vehicles to anyplace but "Bates Collision." Thanks!
Kathleen C.
Vehicle Make : Kia
The job was done quickly and they made my car look and feel brand new! I will be recommending them for any car service needed. Staff was friendly, easy to talk to and very helpful!
Kristine K.
Vehicle Make : Mazda
Thank you for the beautiful work you did on my moms car I? would recommend you guys to everyone I? know thank you again ... Jessica Curtze
Ivelisse .
Vehicle Make : Dodge
Like always job well done really happy thanks again
Noelle B.
Vehicle Make : Chevrolet
I was amazed at the work you did on my 2002 Duramax and you took care of it as if it was your own! I take great pride in the condition of my older truck and you made it look as if it was fresh off the lot! Thank you.
Randy H.
Vehicle Make : Ford
Your people did an excellent job i couldn't be more pleased
John V.
Vehicle Make : Ford
Everyone was extremely nice and patiently answered all my questions. My car looks great! Thank you!
Janice D.
Vehicle Make : GMC
Great people to work with!
Theresa B.
Vehicle Make : Honda
The people and the service at Bates is far above superior. I would certainly recommend them.
William W.
Vehicle Make : Ford
Car was done on the day that I Told it would be, and I was kept updated with text messages
Thank You
Willy Williams
Robert G.
Vehicle Make : Dodge
Warm friendly knowledgeable people working there and the work area was spotless . Very happy.????
Stephanie L.
Vehicle Make : Jeep
Excellent customer service!
Nicola R.
Vehicle Make : Mitsubishi
Very impressed with the work done on my car. Glad they took their time and did it correctly..
David K.
Vehicle Make : Ford
Excellent job. Easiest experience ever.
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