Stephen H.
Vehicle Make : Honda
Everyone was helpful and friendly
Michael J.
Vehicle Make : Honda
I was originally very dissatisfied because I was told my car would be done within the week and was receiving text messsges the entire time indicating that things were on schedule...that is until it was supposed to be ready so decided to call and was told another week. I was given the excuse that it was my insurance carrier’s fault. I expressed my dissatisfaction to both your service dept as well as my insurance carrier. I was told I could rent a vehicle and was happy to find out in the end that a loaner would be provided. This changed my experience from negative to a positive, it was the right thing to do. Thank you!
Lori K.
Vehicle Make : Honda
Vinart well exceeded all of our expectations. From the day of my accident until week 3. The communication was often and the car looks fantastic
Nicole F.
Vehicle Make : Volkswagen
Estimate was way off and car took twice as long to complete. Messages were left on our home number which we don’t check and not on the number that was left at drop off. We did receive an email on day originally promised saying 95%complete only to call up later and were told not going to be done until 4 days later.
Karen C.
Vehicle Make : Toyota
Repair looks great! Thank you
Joseph K.
Vehicle Make : Subaru
I like the fact that it's a One Stop Shop car estimate car repair and car rental all Under One Roof
Ana M.
Vehicle Make : Mercedes
Customer service was outstanding
Andrew F.
Vehicle Make : Ford
Wiring for rear view mirror was left unplugged.right head light was supposed to be replaced it was epoxied together. The right head light was not even checked for functionality. Head light did not work Wires were diconnected
Marlena B.
Vehicle Make : Jeep
It was excellent customer service and support from beginning to end
Jeremiah J.
Vehicle Make : Toyota
The workmanship was horrible- most of the repairs had to be redone. There was no communication about the progress and I never received notification that the car repairs were completed either time. I had to keep calling to check on the status. When I called on 10/18- the girl sale she would check and get back to me, even took my phone number. I never received a return call. I finally called back the next afternoon- after receiving a text thanking me for picking up my car- to find out what was going on. Low & behold it was finished. The entire process was handled professionally. I will not use your shop again and I will certainly let others know about the horrible experience I had.
Dr. Stacey Jones
Otto And.
Vehicle Make : Chrysler
The back tail light and door was smashed upon pick up
Bob H.
Vehicle Make : Jeep
Quick and easy thank you
Diane R.
Vehicle Make : Mazda
The staff wereawesome and they went above and beyond to make sure that I was satisfied with everything that Car drives great and looks great each when I came in contact with went out of their way and was very friendly and professional
Jennifer L.
Vehicle Make : Dodge
I will never take my car to your shop again . I asked for a white bumper . Larry called me with the price . I told him good deal do it . He orded a chrome bumper and could not return it . So he just put the chrome bumper on after we discussed what I wanted done . So you guys order the wrong part and somehow that becomes my fault ?? And then instead of making good for your mistake your guy just installs it and basically too bad for me ? I'm shocked that this would happen at such a big shop . im still in shock that I bring you my truck tell you what I want and you just do what you want to do to MY truck ??
Michael V.
Vehicle Make : Hyundai
The vehicle was completed four days after the expected date. Besides that everything was great experience.
Judith W.
Vehicle Make : Toyota
The one thing that was upsetting is that I received a text early in am that car was done, but still had not received a call to pick it up at 4pm. When I called was told it could be picked up the next day because adjuster had left for the day. After making complaint known, they allowed me to come and pick up my car before closing.
Robert B.
Vehicle Make : Toyota
It was quick the work was excellent and all the associates I dealt with was awesome they were pleasant happy and got there jobs done in a very timely manner
Allison C.
Vehicle Make : Jeep
Awsome customer service.
Paul K.
Vehicle Make : Hyundai
I was out of town and haven't been driving since I picked the car up. Will give a good look while driving this week. What I did see looks very good.
Sandra S.
Vehicle Make : Honda
My car looks great! It did take an extra day but that’s OK. I’d rather they didn’t rush
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