CLOSED
Store Hours
| Sun | CLOSED |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | CLOSED |
Body Shop
Real Reviews From Verified Customers
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Vehicle Make : Dodge
5 out of 5
3/13/2021
Tricia Pitt was courteous and very helpful.
She made my experience less stressful.
She also did an excellent job of explaining what the process and that she would keep me informed and she did. T
Many thanks to all of the Body and Paint personel at your dealership
Ralph
Vehicle Make : Dodge
4 out of 5
3/3/2021
Done earlier than expected, beautiful job. I honestly have no complaints and Alex and the other tall gentleman (I forgot his name I want to say it was Ben) who gave me a ride home. Great, friendly service. I pray I never hit a deer again, but if I do I know where I'm going. ????
Vehicle Make : Jeep
5 out of 5
2/21/2021
Traline was very helpful and provided regular updates on the repair status. Very pleased with the work!
Vehicle Make : Buick
4 out of 5
1/19/2021
Very professional with appropriate advise on the mini tort claim that I needed to make. I was glad that both insurances (mine and the other party) suggested you as a qualified shop.
Work was done as committed.
Vehicle Make : Jeep
5 out of 5
1/6/2021
You did an excellent job repairing our car. Thank you.
Vehicle Make : Dodge
5 out of 5
9/10/2020
Everyone at your place did a great job.
Vehicle Make : Jeep
4 out of 5
8/21/2020
Once made aware job was not completed it was corrected
Vehicle Make : Chrysler
5 out of 5
8/4/2020
Alex did a great job explaining the process and the repair was very quick. It looks great!
Vehicle Make : Jeep
5 out of 5
7/23/2020
Everyone was courteous and respectful. Thanks for a good job fixing my car
Vehicle Make : Ram
1 out of 5
7/1/2020
When I arrived with my coupon for a five day rental with $2500 worth of damage or more they were very rude and did not want to honor the coupon at first until I insisted then they said something about hertz being out of business and I said well that didn’t say on the coupon I had to use hurt so they finally got me a car next-door at the dealer and I asked about AAA give me a car seat after an accident and they were rude about that and not very professional . Then the girl Tralene had a very bad attitude after that. Communication was not very good will never use them again!
Vehicle Make : Ram
5 out of 5
5/13/2020
Excellent job. Done as promised.
Vehicle Make : Chrysler
5 out of 5
12/11/2018
Susan was awesome! I had a few things come up and couldn’t drop off when exlected and she was kind and understanding. Truly appreciated. Have been coming to rochester jeep for almost 20 years (more buying than collision) and plan on continuing!
Vehicle Make : Jeep
5 out of 5
8/27/2018
Thank you very much. Great experience.
Vehicle Make : Chrysler
5 out of 5
6/23/2018
Trish did a great job. On top of it all the way through!
Vehicle Make : Jeep
5 out of 5
4/17/2018
The job was done on time, and the people were very professional.
Thank You
Tom C
Vehicle Make : Jeep
5 out of 5
4/10/2018
We did have some confusion with our repairs being put on hold with the Insurance company. The person that we dealt with in the Body shop did not relay that information in a timely manner. Your Body shop ended up working on the car when it actually should have been on hold through our Insurance company. The hold was for a verbal confirmation from myself (policy change with AAA), had it been for other reasons we may have had an issue with payment.
Vehicle Make : Jeep
1 out of 5
1/30/2018
My car was at the body shop for 5 days. When I picked it up, I noticed one of the major repairs wasn't completed - the replaced driver mirror was very loose. I had to take it back for this repair. Also, a steering wheel button to initiate a telephone call was broken during the repair but the person that helped me essentially called me a liar and said this button could not have been impacted by the repair. I am 100% certain the button worked prior to dropping off my Jeep for repairs.
Vehicle Make : Jeep
5 out of 5
1/13/2018
Job well done. Thanks
Vehicle Make : Buick
1 out of 5
12/9/2017
The body work looks great but the car was filthy when I picked it up. Thick dust on the exterior and dusty boot prints on both the driver side and passenger side rugs. There is also a weird film on the windshield which I will try to remove at a car wash but will bring the car back if it does not come off.
Vehicle Make : BMW
5 out of 5
12/1/2017
Fast, Friendly, Finest workmanship
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